Received order #255647. Upon opening discovered it was a nasal mask, thought I was ordering a full face mask. Husband can't use this is it returnabl

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Received order #255647. Upon opening discovered it was a nasal mask, thought I was ordering a full face mask. Husband can't use this is it returnabl

asked by Susan F. on 10/10/17

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Jason S. [1800CPAP.COM Rep] · Answer 1 · 2017-10-11T07:31Z

Jason S. [1800CPAP.COM Rep]

on 10/11/17

Hi Susan
In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply).
If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com.

Thank you
Stephanie D.
Customer Service Manager
1800CPAP.com

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Received order #255647. Upon opening discovered it was a nasal mask, thought I was ordering a full face mask. Husband can't use this is it returnabl

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