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Here’s what consumers have asked with answers from Bambuzo staff and previous consumers.
Hi Caroline. Don't believe a word they say. Contact your bank and put in a claim advising you have not received your purchase. I was getting no response from this company Bambuzo so that it what I did put a claim in with the bank. Surprise surprise the very next day I got an email from Bambuzo telling me they have refunded my purchase. DO NOT BUY FROM THIS COMPANY... Victoria
CONTACT YOUR CREDIT CARD COMPANY AND DISPUTE THE BILL! Explain the situation to your credit card company. I would imagine that Bambuzo did not provide a tracking number or any other useful information. Tell your credit card company that you expect fraud and see if they can help you. My credit card company gave me my money back.
I would play it safe and shop elsewhere for the item. I found out through my purchase through Bambuzo that the site may say "in stock", but this simply means that they have a company providing them the product, and will keep this status even if the supplier does not have the product in stock. They are also really slow with approving orders, notifying customers on the status of their orders, and even giving refunds for cancelled orders.
Stay away from this business. Whatever you see on their website you can find on amazon or other reliable website.
Stay clear of this company just scammers that's what they are. Complaint in with my bank and hey presto they refund my card. STAY AWAY
You have been BAMBOOZALED. Contact your credit card company an report them as a fraud and dispute the charge. If you did not receive a tracking number then you will not receive your items, CONTACT YOUR CREDIT CARD COMPANY.
Link to the Rest of the question and To Respond didn’t work. My correspondence with Bambuzo was alarming. I often wondered if the respondent could read. Mostly the responses seemed like canned answers and were often not responsive to my question. My Credit Card Co covered it for me. The BBB should put them out of business. David From: SiteJabber [mailto:info@sitejabber.com] Sent: Sunday, October 04,2015 4:31 PM
Good luck with that - I would try calling their customer service, but if they confirm that it's cancelled be sure to check your credit card to make sure that any charges are returned. (When I called to cancel my order they claimed that they had no order for me on file - strange and convenient, particularly since they had already charged my credit card. My review is below).
