Dear customer,

Thank you so much for contacting with us.
Would you please offer us your order number and the problem with your order to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

I'm reporting berrylook to BBB... doubt it will do any good but I'll feel a bit better
And I've cancelled the credit card charge...

Order no. E1008871
I am a UK customer

I received order E1008871 but the item did not fit

I returned it on May 21st - I have the receipt showing proof of postage.

I returned it to the following address AS INDICATED ON THE PACKAGING

BERRYLOOK

YANWEN F2P

3 SKYPORT DRIVE

HARMONDSWORTH UB70LB

I have received emails suggesting that the item should have been returned to China!

This is not acceptable or reasonable.

Please action my refund promptly.

Thank you.

M Shearer