Biblio Questions & Answers

Here’s what consumers have asked with answers from Biblio staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

I hear you guys steal money from your costumers and i did not find these reviews until after i did my purchase. you guys do refunds if no book shows? I hear you guys steal money from your costumers and i did not find these reviews until after i did my purchase. you guys do refunds if no book shows?

Answer:

Hi Melissa, A thousand apologies for not responding when you first posted. If a book doesn't arrive, we will absolutely refund the purchase. We firmly stand behind our 30 Day Guarantee, so if you have any problems with current or future orders with Biblio, please don't hesitate to get in touch by emailing us at support@biblio.com or giving us a call at 1-800-813-9432.

By Ashleigh R., on 6/2/23

See more answers (2)

Question:

Is the book escape (seller name) trusted or good about actually sending the books Is the book escape (seller name) trusted or good about actually sending the books

Answer:

Hi Emma, So sorry that we're just now answering this, but I figured later was better than never! The Book Escape has been with us since 2008, and they have a 100% fulfillment rate. If you're interested in any of the books they list on Biblio, please feel secure in making the purchase, as they have an outstanding history with us!

By Ashleigh R., on 6/2/23

Question:

I ordered the one book nov 6 and you gave the order number but it doesn't working... I ordered the one book nov 6 and you gave the order number but it doesn't working...

Answer:

Hi Deok-soon, So sorry about not answering until now. If you have questions about current or future orders with Biblio, please email us at support@biblio.com or give us a call at 1-800-813-9432, and we'll be happy to help you track down all details of your order.

By Ashleigh R., on 6/2/23

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Biblio Questions & Answers

I hear you guys steal money from your costumers and i did not find these reviews until after i did my purchase. you guys do refunds if no book shows? I hear you guys steal money from your costumers and i did not find these reviews until after i did my purchase. you guys do refunds if no book shows?

Is the book escape (seller name) trusted or good about actually sending the books Is the book escape (seller name) trusted or good about actually sending the books

I ordered the one book nov 6 and you gave the order number but it doesn't working... I ordered the one book nov 6 and you gave the order number but it doesn't working...

Can’t see your question? Ask to get answers from the Biblio staff and other customers.