Book Outlet Questions & Answers

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Here’s what consumers have asked with answers from Book Outlet staff and previous consumers.

6 questions answered
0% answered in 1 day
Question:

Does the scratch and dents book has the possibility that it doesn't have a dust jacket? i'm pretty much concerned about that. i really dont have any problems with the scratches or possible dents but not having a dust jacket concerns me. thank you

Answer:

The dust jacket could be missing or could be ripped.

By Amber H.
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Question:

Hi i live in yelm washington how long would delivery take

Answer:

Hi there, Thank you for the question. It is generally 3 - 10 business days

By Jennifer B.
Question:

My order hasn't arrived in a month! the tracking hasn't moved, and they are ignoring my emails. what do i do?

Answer:

I reached out via dispute with pay pal and heard back right away after waiting days and being on low priority

By christina b.
Question:

Hi, i ordered a few books on friday, and i live in ontario. i still haven't gotten the tracking info, so i was wondering when i'll receive them?

Answer:

Hi, I ordered on Friday Jan 13.I did not get tracking info also but tracking number. But I received my goods this morning Thursday 19 in the morning. I have never waited to long for my goods.I live in Ontario also.

By Lyn M.
Question:

Would you know how long it takes to get the keeper of lost cities - nightfall, if ordered today from montreal? thanks.

Answer:

It could be up to 15 days but right now the shipping is taking longer due to Christmas. You could get it early and you may not. They can not promise anything. They do not control shipping. I have had no problem getting my books though and I order several. Elizabeth

By Elizabeth E.
Question:

Do u ship to the united arab emirates

Answer:

NO, I do not know anyone in the United Arab Emirates.

By Lihuen K.

Can’t see your question? Ask to get answers from the Book Outlet staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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