Bunq Questions & Answers

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Here’s what consumers have asked with answers from Bunq staff and previous consumers.

17 questions answered
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Question:

How is the interest rate paid, yearly or quarterly?

Answer:

I guess your question is regarding the Easy Savings account. In that case the interest rate is paid neither yearly, nor quarterly… it's paid weekly, and it's amazing However, have in mind that you are allowed to make a withdrawal only twice a month, so plan accordingly. If you already have a plan, know that savings account is available with every plan, and the conditions regarding the interest rate are same.

By Hendrik P.
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Question:

Why do i need multiple ibans?

Answer:

Oh, that's easy, when you have multiple IBANs, you get an opportunity to make international transfers without paying any imposed fees. It's a super useful feature for those who admire travelling and can't sit at one place. Hence, advise you to think on Easy money or easy green plan, as far as I know they have the maximum possible number of local IBANs.

By wannes a.
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Question:

Bei welchen plänen sind cashback -funktionen verfügbar und gibt es eine begrenzung in bezug auf den betrag, den sie als cashback erhalten können?

Answer:

Guck mal, soweit ich mich erinnere, gibt es Cashback bei den Easy Green- und Easy Money-Tarifen. Das gilt für Restaurants. Cashback im öffentlichen Verkehr ist etwas mehr, aber es gibt es nur bei Easy Green. Du hast nach Beschränkungen gefragt. Soweit ich weiß, gibt es keine Begrenzung.

By Robin B.
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Question:

Which plan is more suitable for students?

Answer:

I can make few assumptions. But if I'm wrong, please forgive me. I imagine that students besides studying and paying for daily necessities travel a lot. At least it seems to me that this is the most appropriate time for that. So the plan that you think can provide you with all necessary things for traveling is the most suitable for you.

By Danny P.
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Question:

Hey, buddies! i was curious, i want to get involved in bunq but i am not sure about whether i should order a physical card or not, any ideas?

Answer:

Whatever you wish, buddy. As many other clients, I also ordered a physical card cuz my chosen plan allowed it, but I quickly understood that I could get by without it. If you just want to experience feeling of possessing it, then order for sure. But, as I said, this option is available only for 3 plans out of 4. Savings isn't included.

By Edgar P.
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Question:

Are the interest on accounts the same or do they change with pricing?

Answer:

No... I think the interest rates are all the same. It is not affected by pricing. Even the free savings account has interests.

By Felix M.
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Question:

What's the best plan for me if i want to save some money, but i don't use cards a lot?

Answer:

I am not sure, perhaps you can try Easy Savings. This plan earns some interest. Also you can still use it to pay for some services using your mobile app.

By Jamir W.
Question:

Have you ever had to use the insurance coverage they claim about on the site?

Answer:

No, man, for God's sake! I have never had to use the insurance coverage provide by their regulating entity or how it is called, and I wish you the same. To be sincere, the bank are really interested in protecting customers' money and private data and it embedded a lot of modern protection measures, that is why I can say that it's even impossible to imagine that someone loses his money or someone has stolen this money from other clients. I bets it reacts quick to prevent such situations.

By robbie b.
Question:

Can i use any atms for the withdrawals or only special ones?

Answer:

As far as I know you can use any ATM for withdrawal of money. The only thing that you have to pay attention to is the number of free withdrawals per month for your plan.

By Max T.
Question:

Any advice on the best way to use the 30 day free trial?

Answer:

Um, I think you should remember what your plans are for the next 30 days. Maybe you have trip planned or you need to make some kind of money transfer. I recommend that you choose plan based on that and make the most of it. Or you can just open most expensive one and use its advantages within 30 days. But there's chance you'll like it and want to buy full subscription.

By Daan L.

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