Case-Custom Questions & Answers

Here’s what consumers have asked with answers from Case-Custom staff and previous consumers.

4 questions answered

25% answered in 1 day

Question:

I'm thinking about ordering a case from www.casecustom.com. but, the picture of the case on the website looks a little blurry.when it comes will it be clearer? I'm thinking about ordering a case from www.casecustom.com. but, the picture of the case on the website looks a little blurry.when it comes will it be clearer?

Answer:

Hi Lucas, we print the case as exactly as the design you submit. As long as your picture is clear, the printing result will be clear. The preview online may look blurry just because it is compressed to show on the website. It will not effect the final result.

By Emma H., over a year old

See more answers (3)

Question:

I ordered a case almost two months ago, and it's way past estimated arrival, so what's going on? I ordered a case almost two months ago, and it's way past estimated arrival, so what's going on?

Answer:

Hi Paeton, I'm sorry to hear about that. Please contact us on our website and provide your order number. Our customer service team will look into the situation immediately and get back to you soon!

By Emma H., over a year old

Question:

The amount charged is in what currency? The amount charged is in what currency?

Answer:

The prices are listed in USD.

By Emma H., over a year old

Question:

For the lg stylo 3 does the case leave access to the stylus still. also does the picture wrap around the front to, or is the front a solid color? For the lg stylo 3 does the case leave access to the stylus still. also does the picture wrap around the front to, or is the front a solid color?

Answer:

Yes, the LG Stylo 3 case leaves access to the stylus. The picture wraps around the entire case including the back and the sides. The case has no front cover. It is a regular back case and the picture wraps around the front lips too.

By Emma H., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Case-Custom Questions & Answers

I ordered a case almost two months ago, and it's way past estimated arrival, so what's going on? I ordered a case almost two months ago, and it's way past estimated arrival, so what's going on?

The amount charged is in what currency? The amount charged is in what currency?

For the lg stylo 3 does the case leave access to the stylus still. also does the picture wrap around the front to, or is the front a solid color? For the lg stylo 3 does the case leave access to the stylus still. also does the picture wrap around the front to, or is the front a solid color?

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