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How do I claim my credit for another flight?

asked by Nancy C. on 2/18/23

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I need to cancel my flight because you changed the itinerary.
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I canceled my trip for medical reason, you said refund was return to my account I haven't seen anything. it has been three months.
it looks like you guys don't have a good reputation and i laready got my tickets with you how can you asure me i won't have any dificulties with my tr
I purchased two tickets for Air China. I got e-tickets and air line conf #, but when I checked w Air China, no such tickets were on record. Why???
They want me to comfirm my E Ticket , also they havent charge me yet. But I want to cancel this after reading all these coments. Will they charge me ?
if I cancel the booking with in 24 hours. is that will be refund 100%?

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