I heard Coldwater Creek was bought by another company. Is this true? I noticed the quality of the clothing has declined.

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I heard Coldwater Creek was bought by another company. Is this true? I noticed the quality of the clothing has declined.

asked by Rachel Z. on 9/28/18

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More questions about Coldwater Creek

Why have I never received my order? You took $65.62 out of my account and I still have no clothes. Very disappointed!
Why have I never received my order. My name is, Grace Coyle. You took out $65.62 fro Ameris Bank, Moultrie, Georgia 31788. My email: gcoyle82@yahoo
As of today I have yet to receive my order that came from China. Tracking says delivered to address but that is totally untrue. Please advise.
How do I return an item when no return label or form was included? The back of the order form is blank!
If you returned an item, are they processing my refund? Order #D02409806, it was over $200.00
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Placed an order on July 22 during the 70% off sale. Got confirmation but nothing since. Tried calling and emailing customer service. Still nothing.?
I want to expedite shipping my order, just made it yesterday. E05651341 - phones, etc are down and cannot cancel or expedite.
Why people who have never tried on advertised clothing will order over the net, sometimes several hundred dollars worth of clothing...?
I bought a top from you. Olive green with a notched collar and little gathers on either side. When i washed it it turned into a rag. Unwearable.

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Pamela S. · Answer 1 · 2018-10-09T08:20Z

Pamela S.

on 10/9/18

A company called "Sycamore Partners" has owned Coldwater Creek since 2015. Sycamore Partners also owns Staples, 350 of the Family Dollar stores, The Limited, Belk and many other retailers. Look them up at www.sycamorepartners.com. They were instrumental in my fight with Coldwater Creek; when I couldn't get anyone with Coldwater Creek to help me, I took my case to Sycamore Partners and they got Coldwater Creek to contact me to resolve my problem.

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