DHL Questions & Answers

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Here’s what consumers have asked with answers from DHL staff and previous consumers.

4 questions answered

50% answered in 1 day

Question:

How does dhl manage to be so incompetent? How does dhl manage to be so incompetent?

Answer:

They are trash with pathetic work ethic and garbage service

By Don K. over a year old

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Question:

How easy is it to get a hold of customer service at dhl? How easy is it to get a hold of customer service at dhl?

Answer:

Difficult. Automated system. Rip off phone charges. Cost so far to track our parcel, possibly missing has been around £25 in phone charges. Still trying. They wont phone you back and yet it is their error.

By mike r. over a year old

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Question:

Can you share a success story using dhl? Can you share a success story using dhl?

Answer:

Simply a NO useless unprofessional company skammers

By Jason H. over a year old

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Question:

Why did your driver lie about me being home and forge my name saying i'd received my dogs food when he didnt even leave it? dhl are fully aware! Why did your driver lie about me being home and forge my name saying i'd received my dogs food when he didnt even leave it? dhl are fully aware!

Answer:

Obviously the drivers are stealing customers packages.

By Charles M. on 6/15/23

Question:

How to report theft on the part of an agent.

Question:

After dealing with your very poor customer service and litany of excuses and ignorance on a very important package. as an investor in dhl, i'm out!

Question:

I have an order? perhaps that will be delivered on 7 december, but i have no idea what it is. all i get from dhl is "no entiendo1886225832

Question:

Hi when dhl will hire more stuff in lithuanian office? as at the moment they just can not manage their duties on time

Question:

Can i ship 2 suitcases and 3 boxes from paris france to usa?

Typical questions asked:

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DHL Questions & Answers

How does dhl manage to be so incompetent? How does dhl manage to be so incompetent?

How easy is it to get a hold of customer service at dhl? How easy is it to get a hold of customer service at dhl?

Can you share a success story using dhl? Can you share a success story using dhl?

Why did your driver lie about me being home and forge my name saying i'd received my dogs food when he didnt even leave it? dhl are fully aware! Why did your driver lie about me being home and forge my name saying i'd received my dogs food when he didnt even leave it? dhl are fully aware!

How to report theft on the part of an agent.

After dealing with your very poor customer service and litany of excuses and ignorance on a very important package. as an investor in dhl, i'm out!

I have an order? perhaps that will be delivered on 7 december, but i have no idea what it is. all i get from dhl is "no entiendo1886225832

Is there such a thing as an email address for dhl. i wish to forward an obvious email scam to them for investigation.

Hi when dhl will hire more stuff in lithuanian office? as at the moment they just can not manage their duties on time

Can i ship 2 suitcases and 3 boxes from paris france to usa?

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Is this your business?