cual es la politica de devolucion

Question

DonnaPlay Questions & Answers

230 reviews

132 questions & answers

Ask a question See all questions

cual es la politica de devolucion

asked by Silvia L. on 10/20/16

1 Answer

Add your answer

More questions about DonnaPlay

Just got charged 39.95. For what
Was signed up for a free 5 day trial with donnaplay.com, next thing I know I am charged for a monthly subscription. Being charged for monthly services
Мне предлагаете внести все данные по номер карты и ФИО и адрес. Заплатить деньги и ждать приз. Я что-то не верю. Убедите меня, что я должен отправит
I have a charge on my debit card for a purchase I didnt make..I need my $26.50 back.
How can I stop DonnaPlay getting money from me?
Me cobran todos los meses algo que no uso como me doy de baja
Please stop my subscription -- I don't know anything about "Donna Play" I have been too busy to check my credit card e-bill and I found that i was charged every month since March, 2015 ! I use my Face Book to sign in your website and had no idea about your web. Maybe I just click something for free trial but never intend to subscribe anything. Please stop my UNKNOWN subscription and REFUND me! I feel I was Fooled and Robbed ! MEI-HSIU LAI
I have had repeated amounts of money taken from my bank account now totalling £27.75. I have absolutely no idea what these amounts are or why you are taking this money from me ranging from 0.01p to £2.95 and up to £6.95 and once you took 4 payments in a month. Please can you contact me so that you can stop taking this money from me, and refund what you have taken.
I was miss lead to what this site was I was actually trying to use putlocker and thought I was this signing for them now my fraud team at my bank has informed me you are taking different ammounts on different days and adds up to quite a lot I don't know how to cancel this and might have to change my whole bank details just to stop u stealing my money
I've never even heard of this stupid website before in my life and you chargedon't 40.48$ to my bank account and I want my money back!

Ask a question

Get answers from the DonnaPlay staff and other customers.

Support D. [DonnaPlay Rep] · Answer 1 · 2016-10-21T08:13Z

Dear Silvia L,

Thank you for contacting us. With regards to our refund policy, for further assistance, please send an email to support@donnaplay.com or call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7).

Regards,
Ashley Martin
Client Service Representative
https://www.donnaplay.com

Google translated:

Estimada Silvia L,

Gracias por contactarnos. Con respecto a nuestra política de reembolso, si desea más ayuda, por favor envíe un correo electrónico a support@donnaplay.com o llame a nuestro número gratis al 1-888-983-0264 para Estados Unidos y los clientes canadienses o 1-646-328-5024 para Los clientes internacionales (disponible 24/7).

Saludos,
Ashley Martin
Representante de Servicio al Cliente
https://www.donnaplay.com