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How to get back refund if I got scammed by seller from EC21?

asked by Aljay N. on 5/13/19

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I thought I made a purchase through a company called Hatyashi Toys (Medan Indonesia) via a contact through EC21 (Claudia Imoet). I made payment according to sellers instructions howevere once payment was made I was requested by e-mail that due to a mistake made by the company I had to purchase a minimum of three of the items to make it worth their while. I foolishly made additional payments and was given a tracking number through a transport company by the name of Wahana Trans Cargo. Although this looked legitimate after 5 weeks I have still not revceived any goods, when checking the tracking number it shows as "not existed" and the conatct person (Claudia Imoet) does not answer my e-mails. It would appear that this is obviously a scam and I would strongly advise any potential buyers to stay away from this contact and business. Has anyone had a similar experince with this company?

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