I ordered it been a month I hasn't receive it yet

Question

ELITIFY Questions & Answers

68 reviews

13 questions & answers

Ask a question See all questions

I ordered it been a month I hasn't receive it yet

asked by Obi F. on 5/6/15

1 Answer

Add your answer

More questions about ELITIFY

PRODUCTS ARE GOOD QUAILTY POR NOT
Hello, I would like to know how are you getting the products of various brands from the USA. I believe what you have in 100% genuine.
Hello. I would like to know more about this website
DOES IT TAKE THREE WEEKS FOR A PALTRY 5995RS REFUND FROM ELITIFY? AND JUSTIFICATION AFTER THAT?
How much is RS 4546. 25 in US dollars? I want to buy a Martha stewart bake shop apron. Do you have this on stock? Please reply. Do you accept dollars? I have a visa card. Michael rem Garcia
Im unable to reach customer support. My item was redirected and couldnt track it. Need Help
Hi Are u sure the products sold by you are 100% genuine? Have been hearing a lot about it
Hi, I wanted to know do you provide a warranty card with the watches, as you say you sell 100 % original products?
I have been in touch with Mr. Rahul for refunds. A) You sent me a size 6 shoe in a size 7 box, b) made me wait almost 8 weeks for the shoe of my choice in my size (after the first round of confusion with initial deliveries lasting 3-4 weeks) and then finally expressed your inability to deliver my choice and offered refund, c) refund request is in a loop for over 2 -3 weeks now with all kinds of crazy excuses and useless commitments. You are running a premium marketplace. Do you think you can survive with such a pathetic backend. Apart from the charity of my refund here's some free advice from a veteran.,, claw back, cut down your digital spends, set the backend ( stocks, supplies, CRM. Customer service beyond nice speak, delivery infra etcetc) and then come back with a vengeance. You have a great concept going. Don't ruin your brand forever due to these highly controllable backend mess ups. Cheers... I have given up in my refund so if you still can give it, great. But don't ever ask me for my bank details ever. And let me know when your house is in order and I will come back. Till then happy cleaning.,

Ask a question

Get answers from the ELITIFY staff and other customers.

Amit R. [ELITIFY Rep] · Answer 1 · 2015-05-07T07:45Z

Amit R. [ELITIFY Rep]

on 5/7/15

Dear Mr Fazili,

Greeting from Elitify,

Our apologies for the delay.We are expecting one of your ordered item " Slim-Fit Stretch Cotton Jersey Tank 3 Pack in next 2 days. The shorts are currently back ordered due to size issue and will take at least 2 weeks additionally, In the interim I will share some options and also expedite this process as these are to be shipped directly from US warehouse. I will update you on your email directly and will personally get this order delivered.

Best Regards,
Nitin Narang
Head Customer Experience

Helpful (0)