Hello Lisa,

It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.

USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK: (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904

Best,
Customer Support

I called and it was put very bluntly that I wasn't getting my money back, so I paid almost $200 for a tiny trial tub.