- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Here’s what consumers have asked with answers from Freshly staff and previous consumers.
Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
You can go on the app or online to their website. Nutritional info and ingredients are extremely well documented.
I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Hi Jim, Thanks for reaching out, and for your question! I'd be happy to help. All of our meals are portioned for one person! On average, the portion sizes are 12-15 ounces. I hope this helps, Jim, and please feel free to reach out if any questions come up!
You could check the UPS website for alternate drop-off sites. Some stores will accept packages from UPS, and you just go in and show your ID, sign for it, and pick it up at no charge. If you have Walgreens stores in your area, or even a UPS store nearby, that might be a safe way to receive your deliveries.
Lisa, It definitely depends on your body composition as well as what you might be eating and drinking outside of our meals. :) We've had customer experience significant weight loss, while others kind of just maintain. If you have a decent amount of weight to lose, and you stick to the high protein, high healthy fat, low carb, low sugar nutritional plan that our meals follow, you could easily lose 10-25 pounds in about 3-4 weeks. Again, it all depends! :)
