Here’s what consumers have asked with answers from Gardener's Supply Company staff and previous consumers.
VERY DIFFICULT! If you actually get through they put you on hold forever, customer service employees have no idea what's going on. If you do email you have to send multiple emails before you get a reply then you will get conflicting information.
I think it's a real company, just a bad one. Fake companies don't have customer service. They have customer service... it's just terrible.
They're one of two businesses who currently stock heavy duty tomato cages. Now that we finally have those, hopefully we'll never need to shop there again.