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Goibibo Questions & Answers

369 reviews
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Here’s what consumers have asked with answers from Goibibo staff and previous consumers.

8 questions answered
0% answered in 1 day
Question:

Due to covid 19 flight cancelled on 5th april but not received refund. pl give me contact no

Answer:

Hi Navneet. Can you please tell me the process. Actually even I am going through the same problem.

By Pavan B.
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Question:

Hi, i am planning a travel package to kerela wit goibibo is it worth it? how are the services of goibibo. should i trust the site thanks aparna

Answer:

Please don't book from this app. Because they alway cut a balance from your account and they will not give you back. Goibibo is cheapest and fraud company

By Lovely B.
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Question:

How far do you think you can go by cheating your customers????

Answer:

Very far... that's how they are making their money.

By Sanjay B.
Question:

. due to corona virus effect, i need to reschedule my ticket and unable to connect with customer offficer very hopeless and irresponsible service

Answer:

I email all my document medical and customer care registered my case under medical claim

By navneet q.
Question:

Is it a reliable site to book my ticket? i am going to book first time thru this app

Answer:

Beware to bus booking from this app specially long route buses

By DINESH S.
Question:

Answer:

I submitted all documents through email and case is registered

By navneet q.
Question:

Who is the owner/ ceo of goibibo

Answer:

Rajesh margow. He is the new CEO from feb2020 onwards.

By Sanjay B.
Question:

What happens if we wrongly entered number of persons and booked? what are additional charges for other persons will be made

Answer:

I can only share my experience with hotel bookings that they canceles after a month with no reason and they did not pay tha exchange rates of the original booking added on the total cost. I would not recomend any collaborations as their contact service to resolve the whole issue I did not validate any proffesionalism or trustworthiness. Be very carefull with any transactions, this is my advice.

By AIKATERINI P.
Question:

Sir i am book the bus ticket banglore to goa on 01/12/2021 the bus ticket not confirmed my amount rs630 was credited your account please refund

Question:

Can’t see your question? Ask to get answers from the Goibibo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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