I've been told it will take 4 - 6 weeks for a refund from HobbyKing to reach my credit card. Is this normal? If so, why, when refunds are normally completed by my bank in less than 48 hours?

asked by Richard N. on 12/6/14

2 Answers
Thumbnail of user yaroslavb

It all depends on the Bank that you. Plus check on why it took the refund. In fact, the refund is quick from an average of 3-4 days. Actually just given extra time for both the seller and the Bank. And accordingly, if the seller has constant operations on a refund, this has a negative impact on the company's rating for the Bank. Especially if there are disputes between buyer and seller. From my experience, the returns are realized in several ways: 1. On credit card 2. On account on the HobbyKing website. 3. Or product if not reached or was spoiled. Damaged goods was a couple of times, and some of the delivery services. Overall, the problems with the refund arose.
Sorry for bad English.

Helpful  (1)
Thumbnail of user gabem14

It's simply because they do not give a hoot about customer satisfaction and they play by different rules than companies that thrive on return customers. I recently bid HK farewell as a customer.

Helpful  (0)

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