First of all my wife ordered all three area rugs at the same time and they were in stock after about three weeks I had to call and inquire just to find out they were on back order and would be shipped from manufacturer and the estimated time for delivery was about eight weeks after they were ordered. Well they finally arrived and after two weeks the fibers started pulling up from the backing. Although they were on sale this shouldn't have happened call to complain and asked where I can return them and they would only offer me a credit or $25 off my next purchase. Do yourself a favor go to somewhere close pay the few extra dollars and be satisfied and if it needs to be returned it's a lot easier In my case they didn't want the carpets just give me a credit or a bone off my next purchase. WILL NEVER ORDER FROM THEM AGAIN