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Here’s what consumers have asked with answers from Horrormerch staff and previous consumers.
Impossible. They use automatic reply with FAQs that do not provide any actual customer service or answers.
Scam, they work the system for PreOrders to make money off of interest then make it an issue for you to get a refund out of what they can't fulfill.
I order from multiple figure sites they just had a better discount during black friday
Due to privacy reasons we are unable to offer support via third party sites. If you have a question about a purchase, please contact https://contact.horrormerch.com/ and Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
Due to privacy reasons we are unable to offer support via third party sites. If you have a question about a purchase, please contact https://contact.horrormerch.com/ and Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
We have cancelled and refunded your purchase minus the non-refundable deposit as listed within the product description and terms and conditions prior to purchase. Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
Please be sure to check your spam/filtered email for previous/automated information regarding your purchase If you would have a question about a purchase (including PREORDER or MADE TO ORDER items awaiting shipment) please contact the helpdesk on the website at https://contact.horrormerch.com for further information as we are unable to offer direct support via third party platforms or social media.
