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Here’s what consumers have asked with answers from HostGator staff and previous consumers.
Hi Bill, We are most definitely a legit company. We've been in the web hosting business since 2002. We've recently been rated in #2 in the top 10 web hosting companies but The Top 10. https://web-hosting.thetop10sites.com/ You can also see our current web hosting offerings here: https://www.hostgator.com/ Please let us know if you have any other questions. Thanks! Erinn Reputation Manager for HostGator
Do not know something similar. Actually Hostgator is one of its kind! Partners of mine use Hostgator, too!
If you go straight to smartchat, it is very easy - you only need to find the smartchat button. I have worked with the Internet since web browsers were invented, so I know most of the answers already. That means that when I have a problem that I can't solve, it is going to be a real stinker for HostGator support to solve - I only bring them the difficult ones. Recently, I had an ISP who gave me terrible service, and the internet kept dropping out every few minutes. The Hostgator smartchat expert kept contact with me on and of for about an hour and three quarters until he had worked out the answer for me. That is what I call RELIABLE service.
