Inbox.com AS Questions & Answers

Here’s what consumers have asked with answers from Inbox.com AS staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

I have been an inbox customer for 8 years and loved it until i was told that the free version would be discontinued. i went ahead to upgrade to a premium account and found that the only payment option is paypal, which i don't have. paypal is a company who has been hacked repeatedly and i have no intention of going there. what's the problem with accepting a credit card or a money order?

Answer:

I have had inbox for about 10 years and loved it. Charging for email is BS... most companies DO NOT CHARGE for email accounts. I recommend switching. I have switched to GMX and am happy with them also.

By Diane S. over a year old

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Question:

Hello inbox, a. do you have any other option to pay your subscription, other than paypal? perhaps thru a credit card!? b. what happens after the sep. 30? are we going to be bumped off from the mail server? thanks, Hello inbox, a. do you have any other option to pay your subscription, other than paypal? perhaps thru a credit card!? b. what happens after the sep. 30? are we going to be bumped off from the mail server? thanks,

Answer:

Answer to question A, there are no other options. Answer to question B, they will undoubtedly delete your account. And if you have a premium account like I do you will probably get a notice from PayPal that inbox.com has notified them that they are discontinuing my inbox.com premium account without explanation. My premium account with inbox.com is paid up to eighth of September 2017. I have yet to receive an explanation from inbox.com. I did save to my hard drive the receipt I received from inbox.com from 8 September 2016, I also saved my profile page from inbox.com to my hard drive showing that my account is valid until 8 September 2017 along with the notation on the profile page the account has been discontinued. Consider yourself fortunate that you have not spent any money for an e-mail account with inbox.com. Should I not get an explanation from inbox.com I will be filing a complaint with the FTC and provide them the documents I have saved. Should this happen I would like to be a fly on the wall when the gentleman wearing the three-piece JCPenney suits show up demanding answers.

By Nick U. over a year old

Question: