Joancee Questions & Answers

Question 1

Question:

Why is it taking so long to receive my order? and why is it they we can not contact/speak to an actual person? the phone number is no longer works. Why is it taking so long to receive my order? and why is it they we can not contact/speak to an actual person? the phone number is no longer works.

Answer · 2022-03-04T04:43Z

Answer:

Yea Ivy seems to be the name they respond to everyone with!

By Tee C. over a year old

See more answers (2)

Question 2

Question:

Yes i've been waiting for my ring for a while now and still haven't received it. is this site legit Yes i've been waiting for my ring for a while now and still haven't received it. is this site legit

Answer · 2019-09-05T02:22Z

It's legit I recieved mines and I love it. Just give it some time.

Question 3

Question:

I am thinking of purchasing a rose gold platted ring from you. i was wondering approximately how long does the platting last before they fade? I am thinking of purchasing a rose gold platted ring from you. i was wondering approximately how long does the platting last before they fade?

Answer · 2023-11-29T02:41Z

I don't know how long the plating will last but I bet it will not last as long as the shipping takes. Wen they say 7 ~ 10 day delivery they mean more than 4 weeks. I still do not have my product, it's in China. I should have got it 20 days ago. Fins another someone else more professional personal suggestion

Question 4

Question:

I ordered a ring on fe. 13 and was wondering when it was coming g. I ordered a ring on fe. 13 and was wondering when it was coming g.

Answer · 2020-05-23T09:56Z

I ordered a necklace as a gift in April 5th to get it May 20th and my wife still hasn't received it yet. Had I would've known that this company did business like this I never would've ordered from them. Hopefully you get your ring

Question 5

Question:

I have requested to cancel as suggested by this company and i need my email responded to to cancel and refund due to health issues with the company I have requested to cancel as suggested by this company and i need my email responded to to cancel and refund due to health issues with the company

Answer · 2023-11-29T02:38Z

Good luck. Joance does not respond to my emis they just send me the same tracking information over and over. Product still in China. I will not see it anytime soon. Unprofessional company

Question 6

Question:

I think we were scammed. i ordered a ring a while ago and still haven't received it. I think we were scammed. i ordered a ring a while ago and still haven't received it.

Answer · 2019-07-16T06:16Z

I received mine and loved it. It's a legit company. You can contact them via email or Facebook

Joancee Questions & Answers

Why is it taking so long to receive my order? and why is it they we can not contact/speak to an actual person? the phone number is no longer works. Why is it taking so long to receive my order? and why is it they we can not contact/speak to an actual person? the phone number is no longer works.

Yes i've been waiting for my ring for a while now and still haven't received it. is this site legit Yes i've been waiting for my ring for a while now and still haven't received it. is this site legit

I am thinking of purchasing a rose gold platted ring from you. i was wondering approximately how long does the platting last before they fade? I am thinking of purchasing a rose gold platted ring from you. i was wondering approximately how long does the platting last before they fade?

I ordered a ring on fe. 13 and was wondering when it was coming g. I ordered a ring on fe. 13 and was wondering when it was coming g.

I have requested to cancel as suggested by this company and i need my email responded to to cancel and refund due to health issues with the company I have requested to cancel as suggested by this company and i need my email responded to to cancel and refund due to health issues with the company

I think we were scammed. i ordered a ring a while ago and still haven't received it. I think we were scammed. i ordered a ring a while ago and still haven't received it.

Worried. ordered a ring set. says it's waiting for carrier that was 2 days ago. is this a scam. i'm so worried

How do i send pictures to you for a return?

Are the rings real?

I want to purchase a ring for me wife nd her size is k you only do k nd half if i ordered that size and it doesn't fit would i get a full refund.?

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