Joyfolie Questions & Answers

Joyfolie is a company founded and operated by a lovely individual who has an enduring passion for strengthening those with whom she is surrounded. The team here at Joyfolie absolutely appreciates all of our customers who have supported us from the beginning, as well as, those who are just finding out about us. Feel free to contact us for more information or visit our "About Us Page" to hear about the company journey.

Thank you so much to those sharing such amazing stories about our company. We really appreciate all the positives vibes! As always, any customers who need further assistance do not hesitate to reach out via email or our Live Chat option, we would be pleased to provide support!

Yes, All customer service inquiries are handled through email communication currently. Our Business hours are Monday through Friday and our goal is to answer all inquiries within 24 hours; however, occasionally 48 hours if we need to further review the information given. Please take advantage of our Live Chat option through our website if you would prefer some immediate dialog, we would be happy to assist!

Hello, It is definitely a personal decision to purchase; however, we feel there is no reason behind avoiding merchandise shipped from overseas. Our thoughts are with all individuals and businesses of those who have been affected by the current global situation.

Hi Sarah, Sitejabber does not provide your email address for us to look into your inquiries further. Occasionally our support desk emails can land in a promotional of spam folder so please check there for our responses. If you emailed us over the weekend or during non-business hours, please give us 24-hours to respond.