Loving The Classics FAQ

Question:

Yes... lots of questions like, "where the hell is my refund for products i paid for 2 months ago but never received...'

Answer:

Hello, We just recently joined SiteJabber and saw your negative review of our company. I'm sorry we did not provide you with a good experience. Can you give me your name and/or order number so I can work with you to get this matter resolved to your full satisfaction? Thank you, Brenda

By Brenda J., Customer service rep over a year old

See more answers (2)

Question:

Hi, i placed and order for "the view from pompey's head". payment cleared my bank on 10-19. i still do not have my movie. when can i expect it? thank you. Hi, i placed and order for "the view from pompey's head". payment cleared my bank on 10-19. i still do not have my movie. when can i expect it? thank you.

Answer:

Hello, We just recently joined SiteJabber and saw your negative review of our company. I'm sorry we did not provide you with a good experience. Can you give me your name and/or order number so I can work with you to get this matter resolved to your full satisfaction? Thank you, Brenda

By Brenda J., Customer service rep over a year old

See more answers (2)

Question:

I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either

Answer:

Good luck ever getting it. Make sure they didn't try charging your credit card a second time.

By B S. over a year old

Question:

Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery. Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery.

Answer:

Timothy, Your order was placed on November 14. If you go to the website and look under the FAQ you will see it says all in stock orders take 10-20 business days to ship. Back orders can take up to 6 weeks to get back in stock. If your order is on back order then after the 6 weeks you can request a full refund. Again it is all under FAQ on the website!

By Brenda J., Customer service rep over a year old

Question:

Order 1200002751. took my money but no dvd?'rescue 8 tv series. Order 1200002751. took my money but no dvd?'rescue 8 tv series.

Answer:

Timothy, Your order was placed on November 14. If you go to the website and look under the FAQ you will see it says all in stock orders take 10-20 business days to ship. Back orders can take up to 6 weeks to get back in stock. If your order is on back order then after the 6 weeks you can request a full refund. Again it is all under FAQ on the website!

By Brenda J., Customer service rep over a year old

Question:

I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds... I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds...

Answer:

Timothy, Your order was placed on November 14. If you go to the website and look under the FAQ you will see it says all in stock orders take 10-20 business days to ship. Back orders can take up to 6 weeks to get back in stock. If your order is on back order then after the 6 weeks you can request a full refund. Again it is all under FAQ on the website!

By Brenda J., Customer service rep over a year old

Question:

I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either. I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either.

Answer:

Hello Marcia, I can see where you entered your information today, but am not finding an actual order for you.

By Brenda J., Customer service rep over a year old

Question:

I ordered in 30 may a dvd, white horse inn, and i payed for it with credit card. i did not received yet the dvd. i wrote you several email without any I ordered in 30 may a dvd, white horse inn, and i payed for it with credit card. i did not received yet the dvd. i wrote you several email without any

Answer:

Hello Marta, Could I get your order number please?

By Brenda J., Customer service rep over a year old

Question:

Could someone please let me know what is happening re my order: 100029612. there is obviously someone in the office because my money hasn't been rejected and i keep getting emails with your 'special' deals but no customer service whatever. absolutely disgraceful.

Answer:

Hello, We just recently joined SiteJabber and saw your negative review of our company. I'm sorry we did not provide you with a good experience. Can you give me your name and/or order number so I can work with you to get this matter resolved to your full satisfaction? Thank you, Brenda

By Brenda J., Customer service rep over a year old

Question:

Where is my dvd?

Answer:

Hello, We just recently joined SiteJabber and saw your negative review of our company. I'm sorry we did not provide you with a good experience. Can you give me your name and/or order number so I can work with you to get this matter resolved to your full satisfaction? Thank you, Brenda

By Brenda J., Customer service rep over a year old

Loving The Classics Questions & Answers

Yes... lots of questions like, "where the hell is my refund for products i paid for 2 months ago but never received...'

I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either

Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery. Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery.

Order 1200002751. took my money but no dvd?'rescue 8 tv series. Order 1200002751. took my money but no dvd?'rescue 8 tv series.

I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds... I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds...

I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either. I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either.

Could someone please let me know what is happening re my order: 100029612. there is obviously someone in the office because my money hasn't been rejected and i keep getting emails with your 'special' deals but no customer service whatever. absolutely disgraceful.

Where is my dvd?

Can’t see your question? Ask to get answers from the Loving The Classics staff and other customers.

Loving The Classics Questions & Answers

Yes... lots of questions like, "where the hell is my refund for products i paid for 2 months ago but never received...' Yes... lots of questions like, "where the hell is my refund for products i paid for 2 months ago but never received...'

I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either I placed an order on august 1 i have yet to receive tracking info or the order .when can i expect either

Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery. Folks we need to file multiple complaints not only with the bbb but the ohio attorney generals office. this is plain thievery.

Order 1200002751. took my money but no dvd?'rescue 8 tv series. Order 1200002751. took my money but no dvd?'rescue 8 tv series.

I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds... I placed an order almost 3 weeks ago (1200002751) and haven't received any response or dvds...

I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either. I placed an order yesterday and have not received any confirmation email (marcia1215@aol.com order #:1200001836. cannot log into your site either.

Where is my dvd? Where is my dvd?

Can’t see your question? Ask to get answers from the Loving The Classics staff and other customers.

Yes... lots of questions like, "where the hell is my refund for products i paid for 2 months ago but never received...'

Where is my dvd?