Mpix Questions & Answers

Question 1

Question:

How is the quality for professional pictures? How is the quality for professional pictures?

Answer · 2015-11-18T10:15Z

Answer:

The pictures I had developed her professionally taken and I couldn't be happier with the quality. They turned out beautifully. And I got 4x6 all the way to 12x16 developed.

By Jordan R. over a year old

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Question 2

Question:

Is the preview of your pictures what you get? i am a painter who is trying to make small cards from my paintings. i don not want the sides to be cut off. Is the preview of your pictures what you get? i am a painter who is trying to make small cards from my paintings. i don not want the sides to be cut off.

Answer · 2016-04-03T08:13Z

Loos to me like the preview is wyswyg. (What you see is what you get.)

Question 3

Question:

Should you choose to get lustre? Should you choose to get lustre?

Answer · 2020-03-03T03:54Z

The lustre coating is great. It really does help protect your photos from uv rays. I have ordered all my photos with lustre coating.

Question 4

Question:

What would the best paper be to use on a create ur own design birth announcement on mpix? What would the best paper be to use on a create ur own design birth announcement on mpix?

Answer · 2016-01-06T11:26Z

Hey Mel! Our most popular paper is the Signature Paper. It is one of the thickest papers available, and offers a luxurious, soft texture. Thanks for reaching out!

Question 5

Question:

I just received my first 2 sets of prints from mpix and i am extremely unhappy with them. is there a phone number i can call to discuss the situation?

Answer · 2015-12-21T06:57Z

Hey Sally! Please reach out to our customer service team at customerservice@mpix.com so we can look into the issue with your prints.

Question 6

Question:

My order goes through checkout okay, but then at 'confirm order' it says that something went wrong and that the order can't go through. what do i need to do to get my order to go through? My order goes through checkout okay, but then at 'confirm order' it says that something went wrong and that the order can't go through. what do i need to do to get my order to go through?

Answer · 2015-10-27T11:12Z

Hi there Joanna! Please reach out to our customer service team at customerservice@mpix.com so they can help you complete your order. Thanks!

Question 7

Question:

Hi, i wanted to know how quickly i will receive my photos? thanks Hi, i wanted to know how quickly i will receive my photos? thanks

Answer · 2015-08-11T09:07Z

Elena, I ordered mine on a Sunday and they were delivered that following Friday! I ordered 58 4x6's and 3 8x12's.

Question 8

Question:

Would the mpix logo be on the graduation announcement if i printed through them? Would the mpix logo be on the graduation announcement if i printed through them?

Answer · 2015-06-18T10:43Z

Hey Megan! If the logo is on the preview, it will also be on the card when you order. We do have some cards that do not have the logo, however the majority of the cards will have the Mpix logo on them.

Mpix Questions & Answers

How is the quality for professional pictures? How is the quality for professional pictures?

Should you choose to get lustre? Should you choose to get lustre?

What would the best paper be to use on a create ur own design birth announcement on mpix? What would the best paper be to use on a create ur own design birth announcement on mpix?

I just received my first 2 sets of prints from mpix and i am extremely unhappy with them. is there a phone number i can call to discuss the situation?

Hi, i wanted to know how quickly i will receive my photos? thanks Hi, i wanted to know how quickly i will receive my photos? thanks

Would the mpix logo be on the graduation announcement if i printed through them? Would the mpix logo be on the graduation announcement if i printed through them?

I sent in a mailer with a canister of film 10-12 days ago and i haven't heard anything yet and just wondering when i can expect to see them?

How is your quality with paragraphs of text in photo books?

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