Here’s what consumers have asked with answers from AT&T Digital Life staff and previous consumers.
Tone Loak's answer is a total LIE - That is exactly what you would hear until your contract is up. Do not think AT&T will come to your rescue. I have been a customer for in excess of 20 years. They will back this scam DigitalLife (DigitalDeath) not you!
Send this form, with an explanation of your reasons, to AT& T. They may let you terminate early at no cost. https://www.att.com/support_media/images/pdf/Wireless/1239368042948.Notice_of_Dispute_Form.pdf