AT&T Digital Life Questions & Answers

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Here’s what consumers have asked with answers from AT&T Digital Life staff and previous consumers.

6 questions answered
50% answered in 1 day
Question:

I am having second thoughts about my purchase after reading all of these negative reviews, can you please be brand specific and tell me what kind of equipment you are going to put in my new home?

Answer:

Tone Loak's answer is a total LIE - That is exactly what you would hear until your contract is up. Do not think AT&T will come to your rescue. I have been a customer for in excess of 20 years. They will back this scam DigitalLife (DigitalDeath) not you!

By Wes J.
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Question:

How to become digital life authorised dealer, sales and intalation? we are a security and electrical company and we would like sell and install att digital life equipment? can you please help me get to the right person thank you fadel

Answer:

I would have no idea. I don't work for them and had problems with them.

By Harriet l.
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Question:

How do you get rid of this without paying the 600.00 dollar fee if you break the contract?

Answer:

Send this form, with an explanation of your reasons, to AT& T. They may let you terminate early at no cost. https://www.att.com/support_media/images/pdf/Wireless/1239368042948.Notice_of_Dispute_Form.pdf

By Maureen M.
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Question:

I have spent hours on the phone with no resolution, repeating my issue every time to every person and when you finally get through to a supervisor they act as stupid as the original person! they want me to pay for service i never received and when i did not pay my bill because my equipment was not working they sent be a bill for 0ver $800 for breaking my contract! they broke the contract by not doing their job to provide me with the service and when you tell them that they say well all you have to do is pay your past due and then we will send someone out to repair the problem! why should i have to pay them to repair the equipment they installed that never worked to begin with!? i am searching for an attorney. they will not get away with this kind of crappy service and then leaving me with a bill for refusing me to pay for a service i am not receiving!

Answer:

Let me know if you find an attorney that would like to take this Class Action. I would gladly jump on board because of the way this company treats people and by not living up to their product and contractual agreements.

By Chris T.
Question:

Yes, i want to get rid of it.

Answer:

Good luck. Let me know when you are able to!

By Jake M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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