MYKA Questions & Answers

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Here’s what consumers have asked with answers from MYKA staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How long does it take your order to arrive if you live in canada with express shipping? it has been 4 weeks and still nothing. order number: 511624328

Answer:

It took 20 days for my package to come. This was supposed to be a Mother's Day Gift for my daughter. I was expecting it to be a tad bit late but, not like this.

By Krystal M.
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Question:

I did not get my neckalce in time for mother's day. your reviews are god awful are you a scam?

Answer:

Hi, can you please send us your order id or email address so we can verify? Thank you!

By Darcy N., Customer Care Manager
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Question:

I also had placed an order. it was placed june 9. i am still waiting on my item. i got no order conf irmation. looked back further and seen nothing.

Answer:

Hi Filomena, Thank you for your queries. Can you please send me the email address or name used for the order? Once I retrieve your order, I will provide you with the necessary details.

By Darcy N., Customer Care Manager
Question:

Status of order. 5 birthstone mothers ring for mother's day. mechelkravitz1@gmail.com please send me some information. thank you

Answer:

Hi Mechel, Thank you for reaching out. I tried to access your order using the given email address but it seems there's no record. Is there a possibility that the order was placed under a different email address? It is best if you could also send us the order ID.

By Darcy N., Customer Care Manager
Question:

What is the customer service phone number. i want to talk to a live person

Answer:

Hi Mitchell, Please be informed that as of the moment, we are operating as a full online-based platform. You can reach us out via Facebook, Instagram and our website via chat and email. Thank you!

By Darcy N., Customer Care Manager

Can’t see your question? Ask to get answers from the MYKA staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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