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I should've known better!
This is my second time ordering from vitalchek.com and it's my last time. Yeah, I should've learned from my first experience a few years ago with them.
I ordered EXPRESS the first time and it took forever to come. Now this time it's the same thing. THERE IS NOTHING EXPRESS ABOUT THIS COMPANY - accept the price!
Please! Please! Please NEVER order express from vitalchek.com! If you're going to use them, just order everything the "regular" way.
This place will not get the chance to burn me again!
Wow! This bracelet is very tiny. MAYBE it'll fit a child. I had seen on Facebook, where people were complaining about the 30% cancellation fee, the fact that they've never received their merchandise, the long wait to get the merchandise and also how tiny it is once they receive it. This is unacceptable and very unprofessional for this company to continue to be in business with tactics like this.
Hi Krystal,
I am truly sorry your jewelry has not met your expectations. Maybe we can fix it.
I would like to personally assist you regarding this matter for proper resolution. Can you please let me know your order number, email address and full name?
I look forward to hearing from you!
Sincerely,
MyNameNecklace Team
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02/22/2024 Received email from Vitalchek stating my husband's Birth Certificate we ordered had...
Hello Krystal. Thank you for placing your order through VitalChek. We partner with more than 500 vital record agencies across the U.S. Each agency has its own unique requirements and therefore can have different processing times. While some agencies process the orders we submit immediately, most process orders in a matter of a few days and a handful of agencies are backlogged and take significantly longer. We apologize for the inconvenience. If you have questions, please contact us so we can assist you. The quickest way to reach us is by private message at Facebook.com/VitalChek where you will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.