Thank you for you question. We are sorry for any inconvenience that you have experienced, and would like to assist you further. Our orders are usually processed within 24 hours, and all of our in stock items ship within 5-7 business days with our standard free ground shipping, and within 1 business day if an upgraded shipping method is selected.

We do have some dresses that are very popular, and that sell out quickly or dresses that the designers are no longer mass producing; in which case we provide the option to have the dresses specially made for you if it does not conflict with the date that you need the dress. For Specially made dresses, the shipping time varies, and we provide the production on those specific dresses on the dress page on the website.

Please call or chat with us as soon as you can, so that we can look into your order for you. We are here for you 24/7.

It can take 4 to 6 weeks no matter what they initially promise.

It shouldn't take that long...