Ninacloak Questions & Answers

No, I ordered 5 tops all in XXL and only 3 of the tops fit me. The other two were too small. It took a month to receive the tops, and I have been trying for over a month now to try and return the tops that don't fit and get a refund. I doubt I will ever be able to return them and get my money back. They return address they provided me turned out to be a vacant building. They are headquartered in Hong Kong, so who do I even reach out to? Don't order from NinaCloak.

Where do I return the items I do not need. I would like a return address in order to send the unwanted items back.

They do not give you an address of phone #, when they respond to your emails, they are very selective and when they do not have the answers, they just keep ignoring you, horrible company to make business with, stay away, I'll never buy anything else from them.

The didnt send one, and to be honest, being that cheap and fake I can understand why they're hiding

The 2 of the 5 items I purchased did not fit (super small even though I ordered XL) and I cannot get a refund for ANYTHING even though they charged me nearly $100. DO NOT BUY FROM THIS COMPANY.

I am a medium. I ordered Large. Still too small.

There's nothing good about this Company Sorry You will not be pleased READ THE REVIEWS

Probably not. They didn't even put a return receipt in the package. So who knows where to send anything in the first place?

There evidently isn't one as they refuse to give one

Evidently there isn't one as they refuse to supply one. Consider yourself robbed of your money.