Persopo.com Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Persopo.com staff and previous consumers.

28 questions answered
21% answered in 1 day
Question:

Answer:

All information on Persopo.com is public record as released by courthouses across the country. All public records websites may only display what has been released as public record. We apologize if you experience any inconveniences.

By Mike M.,
Question:

Answer:

Actually, it is sometimes possible to contact CEO's and not all spend their time out on the golf course. Some are actually receptive to customers. I had an issue with ATT which I was not able to resolve after dealing with their reps for months. I located the contact info for their CEO and emailed him and the problem was resolved almost immediately.

By Rob S.
See more answers (3)
Question:

How soon can i get a refund? the info is inaccurate and sucks.

Answer:

Refunded my money right away

By james w.
See more answers (3)
Question:

I would like to cancel my subscription

Answer:

You can call customer service at 1-866-371-2590 during business hours, or you may email anytime to support@persopo.com to request cancellation.

By Mike M.,
See more answers (2)
Question:

Why am i unable to get any info on criminal/marriage cords for only half my serches why?

Answer:

A: Persopo.com provides access to our database of records on over 320 million Americans. If the information is already in our database, you will be provided the information immediately! If the information has not been previously released to us, we will send an electronic request out to those courthouses whom hold those records and ask they forward them to us. These requests can usually take up to 72 hours to be provided, although that does depend on how quickly that particular courthouse responds to us. Some courthouses do respond much quicker than others. If you have any further questions regarding this, please do not hesitate to contact our dedicated customer service line at 1-866-371-2590 for further details!

By Mike M.,
See more answers (2)
Question:

Does the marriage and criminal record portion pertain only to that person? my check on myself had no record of my marriage and traffic ofences i never committed

Answer:

Of the six people i checked i did not receive one mention of marrisges or divorces, even though i knew for a fact they all hsd one. When i complained to persopo, they told me calif was one of those states that did not divulge that information. All i got were addresses, which ialready knew. Waste of money.

By Elaine C.
See more answers (2)
Question:

I was mislead and did a google search. while you claim its free, from the reviews on google, your site is anything but free. yet another misleading site on the net. what a surprise...

Answer:

Public records, as provided by courthouses and the many municipalities that house them, Sometimes provide them for free and sometimes have a surcharge for processing fees, Or the effort to look them up. We are actually a service that compiles public records in one Location saving you the hassle of scouring the internet and contacting each courthouse Individually, in hopes that they house the record and that it is, in fact, a public record. We Are simply a convenient resource for this. We do provide free searches on our website. This is the initial search you can perform to Be made aware of whether there is or is not a record available for the person searched for. To view the record returned there is a membership fee. We are not a government entity, Just a privately owned company that makes the effort to gather these records for people who Are not sure where to go looking for things. You will find that all public searches that are Not from a courthouse will always charge some nominal fee to use their services. You may at Any time contact the dozens of courthouses that may have records for any one person yourself And see if those records are provided without charge. If you have any other questions or concerns please call customer service directly at 1-866-371-2590 Or email support@persopo.com. We have representatives standing by, ready to assist you.

By Mike M.,
Question:

Yes, i have a question! how do i get my $44.95 back from you people? i used the service one time to look myself up & at the very end, when i should have received the report, i was asked to upgrade the fee to get it. that is holding information ransome for more money!!!

Answer:

I Agree, you try a period and the automatically label you as a loser, well, I an mot interested, in all the people I know. I do not need a history card. I am not the gestapo. Quit with all this and ban these websites, who are all about ripping people off, or turning Nazi and telling them in no uncertain terms, you are a loser.

By johnathan h.
Question:

How do i cancel my account?

Answer:

A: You can call customer service at 1-866-371-2590 during business hours, or you may email anytime to support@persopo.com to request cancellation.

By Mike M.,
Question:

How do i cancel

Answer:

You can call customer service at 1-866-371-2590 during business hours, or you may email anytime to support@persopo.com to request cancellation.

By Mike M.,

Can’t see your question? Ask to get answers from the Persopo.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Persopo.com?
Post Review