I have heard that since June 2015 rightstuff hasn't been so good. I live in Canada and I want to buy some manga. Should I or shouldn't I?

asked by Hunter D. on 1/14/16

3 Answers
Thumbnail of user joshuab726

I had a good experience with my purchase.
Be careful with reviews, most people with online purchases don't bother to leave reviews, only poor experiences do

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Thumbnail of user joelp31

Their systems are very bad and if you are Canadien ordering from RightStuff you will regret you ever made an order with them. They only ship orders to Canada once they reach a certain weight of orders. So if it takes 1 month well you got to wait.

If you do not have a phone number on your account your order will not ship out and you will only be notified after the shipments goes out that your order was not shipped since the number does not exist on your account.

The system periodically deletes the number from your account.

The support chat will give you the generic response and bases all their messages on what their system tells them. They will never actually look into any issue. The support is outrageous.

After waiting and chatting with the supports for weeks you will eventually get your package and the products will be in good quality. So other then the horrible company the products are good.

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Thumbnail of user sanderk5

I recommend it for you. I have been using it and there is no issue. Recently, I purchased Blu-ray without problem. If you are worried about it, you can place an order with a small price for the first time. So you can check its service. The customer serviece is good and reply to an inquiry within one business day. I hope you like it.

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