Here’s what consumers have asked with answers from SavviBuy staff and previous consumers.
I have also had the same problem unfortunately this site is a scam I had to report as fraud you need to contact your bank immediately
The companys address is 40 Tweedals street Rochdale look it up on google maps it looks like a small rundown secondhand shop
I've contacted my bank after they said my money would be refunded between 2 and 5 working days. That was 2 days ago. I've sent my savvibuy emails to them and a chargeback will take place after 15 days from my email received from savvibuy when I cancelled my order. I'm keeping my fingers crossed and sent an email to BBC's watchdog. We should all do this.!.
Savvibuy suggested contacting our bank and using "chargeback". We used our on line banking, and went into the section showing banking forms. Within this is "chargeback". When we went into this and filled in the form to refund money. We used a debit card. The bank has said it will investigate. We should have used a credit card though. Interestingly, on calling the bank and using a menu, when I chose 'unrecognised company, it gave the example of Savvibuy and Advanced tech. Wonder if this is a hot issue!
You will be lucky see the state of their shop a tiny electrical goods shop not a warehouse the address is 40 Tweedale Street Rochdale 0l1 1HH look it up on google also see a Daily Record newspaper wright up on them dated 20th Dec hope this helps but dont hold your breath for refund GO TO YOUR BANK WITH ALL YOUR DETAILS XX