Scentbird Questions & Answers

Here’s what consumers have asked with answers from Scentbird staff and previous consumers.

11 questions answered

36% answered in 1 day

Question:

Has anyone done a paypal dispute over this mess of a company? i mean this is soooo ridiculous. we need a class action suit against them. Has anyone done a paypal dispute over this mess of a company? i mean this is soooo ridiculous. we need a class action suit against them.

Answer:

Hi Lisa and John, we're so sorry to hear your experience wasn't a great one We hope that your issue has been resolved but if not, no worries! You can email us at socialsupport@scentbird.com and our team will be with you shortly.

By Jessica L., over a year old

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Question:

I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. what do i do. this is ridiculous I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. what do i do. this is ridiculous

Answer:

Hi Kambra Apologies for the confusion caused. The price of a 2pcs/6-month fully paid subscription is $135 :) We hope this helps!

By Jessica L., over a year old

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Question:

Are the products from scentbird really worth the money? Are the products from scentbird really worth the money?

Answer:

Hi Cindie, we're so sorry to hear your experience wasn't a great one. We're more than happy to take a closer look at this matter further. Kindly email us at socialsupport@scentbird.com and our team will respond to you shortly.

By Jessica L., over a year old

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Question:

Did your friends or family notice a difference when you used scentbird products? Did your friends or family notice a difference when you used scentbird products?

Answer:

I am frequently asked what perfume I am wearing. It's nice to change things up. My husband has liked all but one of the scents I've received. I LOVE getting a different scents every month. Perfumes smell very different on different people so it's interesting to smell the difference between a perfume on myself versus that same perfume on my daughter but I absolutely love this entire concept and the business is top-notch as it pertains to the customer service and the expedited shipping to ensure that the product arrives when it is supposed to.

By Jennifer M. over a year old

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Question:

Has anyone found a legit phone number? Has anyone found a legit phone number?

Answer:

Hi Jason, we completely understand your concerns but we're sorry that we don't offer phone service at this time but please know we're actively improving our communication. We're happy and available to help via email (socialsupport@scentbird.com) and social media. Feel free to message us if you need any help!

By Jessica L., over a year old

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Question:

Are there other similar products to scentbird that are cheaper or better?

Answer:

I have tried Scentbox. They are about the same price for a little less volume.

By Regina W. over a year old

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Question:

Did you experience any bad reactions from using scentbird? Did you experience any bad reactions from using scentbird?

Answer:

9 months with new products every month and I have not had a bad reaction so far

By Joy C. over a year old

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Question:

Do any 1 no a real site to get colonge monthly Do any 1 no a real site to get colonge monthly

Answer:

Yes Scentbird is a site where you can subscribe and every month you get a cologne depending on what you like it's worth it and it's legit.

By Alfredo R. over a year old

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Question:

My last delivery had exploded. what o you do when this happens? My last delivery had exploded. what o you do when this happens?

Answer:

Hi Debra, we're sorry to hear about the issue. Please email us at socialsupport@scentbird.com and we'll get everything resolved ASAP. Thank you!

By Jessica L., over a year old

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Question:

I want to cancel my subscription permanently but scentbird (or $#!bird) will not give me that option! I want to cancel my subscription permanently but scentbird (or $#!bird) will not give me that option!

Answer:

You have to email their support if you want to cancel your account. This practice should be illegal as it needs to be as easy to cancel as it is to subscribe.

By Billy H. on 8/10/23

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Scentbird Questions & Answers

Has anyone done a paypal dispute over this mess of a company? i mean this is soooo ridiculous. we need a class action suit against them. Has anyone done a paypal dispute over this mess of a company? i mean this is soooo ridiculous. we need a class action suit against them.

I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. what do i do. this is ridiculous I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. what do i do. this is ridiculous

Are the products from scentbird really worth the money? Are the products from scentbird really worth the money?

Did your friends or family notice a difference when you used scentbird products? Did your friends or family notice a difference when you used scentbird products?

Has anyone found a legit phone number? Has anyone found a legit phone number?

Are there other similar products to scentbird that are cheaper or better? Are there other similar products to scentbird that are cheaper or better?

Did you experience any bad reactions from using scentbird? Did you experience any bad reactions from using scentbird?

Do any 1 no a real site to get colonge monthly Do any 1 no a real site to get colonge monthly

My last delivery had exploded. what o you do when this happens? My last delivery had exploded. what o you do when this happens?

I want to cancel my subscription permanently but scentbird (or $#*!bird) will not give me that option! I want to cancel my subscription permanently but scentbird (or $#*!bird) will not give me that option!

Can’t see your question? Ask to get answers from the Scentbird staff and other customers.

Are there other similar products to scentbird that are cheaper or better?

I want to cancel my subscription permanently but scentbird (or $#!bird) will not give me that option! I want to cancel my subscription permanently but scentbird (or $#!bird) will not give me that option!