SmartFares Questions & Answers

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Here’s what consumers have asked with answers from SmartFares staff and previous consumers.

6 questions answered
33% answered in 1 day
Question:

Is smartfares a scam or a legit company?

Answer:

Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!

By Svetlana S.
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Question:

Very bad costumer experience! and they think you are stupid, i was booking by phone my tickets and when it was time to pay the operator told me the price raised in minutes! wowwww

Answer:

I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?

By Laura L.
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Question:

What made you choose smartfares over similar businesses?

Answer:

Agreed, smart fare proples making fraud to the innocent customers

By MD Y.
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Question:

Answer:

Partial refund- kept taxes' on reservation cancellation, claiming the airline had already issued tickets which was false!

By M C.
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Question:

Can smartfares cancel your reservation after it has been confirmed by the airline?

Answer:

Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

By Nancy B.
Question:

Answer:

If you are going to buy tickets through this company, be very careful because they are scam, my niece bought tickets to fly from PR to Orlando on April 2 and she called to cancel the flight and change the return one and she never found a number confirmation ticket at the airline and when they were called, they hung us up and the last one who answered gave us a false code and to this day they do not call, nor do they send a reservation code, nor do they return the money

By Francia M.

Can’t see your question? Ask to get answers from the SmartFares staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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