Your plugin hosed my Quickbooks! Can't open QB2017 accountant, it attempts to open but says program has stopped working, when windows figures it out

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Your plugin hosed my Quickbooks! Can't open QB2017 accountant, it attempts to open but says program has stopped working, when windows figures it out

asked by steve R. on 1/31/18

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More questions about Tax1099

Do you still do 1099 now? I know it is past deadline.
I am filing an employee's W2 that I missed. Can I make the employee tax payment with your website?
Are you an approved vendor for IRS?
Do you file to Massachusetts? Even though they belong to CFSFP, they require filer to get approval from IRS to file in special format to their system.
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If I use your service do I have to send the state separate filings? The state is on your CFSFP Program List.
Have you made improvements since last deadline?
We opted to use Tax1099 this year for our CPA practice as importing data was expected to be easier than the product we used last year. The import for QBDT has worked well. The import from QBO has not worked as well. We tried filing Forms 8809 to extend certain clients. We can't tell who has been extended nor do we have any confirmation of efiling. At this point, we are preparing extensions manually and requesting a refund of fees for preparing the extension as we receive zero value. As indicated in previous comments, support does not exist. I was able to speak to a live representative. He was totally clueless. We were not able to resolve issues through email either. As we get closer to the deadline, we have to resolve our problems. Tax1099 does not seem to be able to do that. We are having to resort to non Tax1099 solutions including using competing products. We will take that into consideration next year when we select the online product that we want to use.

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Sophia A. · Answer 1 · 2019-01-30T11:17Z

Sophia A.

on 1/30/19

Make sure you do not have local system restrictions due to configuration of antivirus software, firewalls, etc. This can cause plugin to not open. Saw some article on this when we had similar issues last but no issues after we used the first time.

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Isis P. · Answer 2 · 2019-01-27T10:09Z

Isis P.

on 1/27/19

If it's hosted in RightNetworks or other third party hosting, you must use a the web connector for it to work.

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