Textbooks.com Questions & Answers

Question 1

Question:

Is it safe to order from Is it safe to order from

Answer · 2017-02-14T06:38Z

Answer:

NO... They are selling counterfeit books on their site and when you ask for a refund you get no response whatsoever. Stay away from this company as it is a clear scam on college students wanting to save money on textbooks.

By S W. over a year old

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Question 2

Question:

Update: i contacted the private bookseller yesterday to find out the estimated arrival date of the textbook i ordered because now that the hold has dropped off (per textbooks.com when hold drops off of bank account then that means the book was shipped and order was processed) i wanted to know the estimated delivery date. they emailed me this morning to say that "you were given a full refund on your account so no book"! the "refund" they refer to is the hold dropping of the account, i still have a full charge for the book that went through the system and the money if out of my account on 8/2/10. are you kiding me? ok, i am done with text.books.com (aka marketplace.com and all their private booksellers), i emailed all the parties concerned with this latest news that they all think i was refunded when in reality it was the hold dropping off and i sill have a charge on my account but no book! then i called my bank and made a claim to dispute this charge that is still out there because i do not have the item (and appearently i am not getting it because these fools do not listen to begin with when i told them i had 2 charges on my account), my bank is giving me a credit for the amount (thank you bank of america!) and i will order my book from half.com! Update: i contacted the private bookseller yesterday to find out the estimated arrival date of the textbook i ordered because now that the hold has dropped off (per textbooks.com when hold drops off of bank account then that means the book was shipped and order was processed) i wanted to know the estimated delivery date. they emailed me this morning to say that "you were given a full refund on your account so no book"! the "refund" they refer to is the hold dropping of the account, i still have a full charge for the book that went through the system and the money if out of my account on 8/2/10. are you kiding me? ok, i am done with text.books.com (aka marketplace.com and all their private booksellers), i emailed all the parties concerned with this latest news that they all think i was refunded when in reality it was the hold dropping off and i sill have a charge on my account but no book! then i called my bank and made a claim to dispute this charge that is still out there because i do not have the item (and appearently i am not getting it because these fools do not listen to begin with when i told them i had 2 charges on my account), my bank is giving me a credit for the amount (thank you bank of america!) and i will order my book from half.com!

Answer · 2010-08-03T01:38Z

Do you find half.com textbooks really are much cheaper than buying them at the bookstore? Thanks for this info

Textbooks.com Questions & Answers

Is it safe to order from Is it safe to order from

What number can i contact them at? i haven't gotten a reply on any emails

How long does it take to get our book/textbooks?

Need to buy wordsmith a guide to paragraph and essay writing 6th edition, thy have for $40.00. are they reliable to deliver?

I just ordered two text books from this website but i haven't gotten any email confirmation should i be worried?

Do we get to keep the books for 60 days and then we have to give them back or we keep them forever?

It won't let me into to my textbook, should i be worried? is this a legitimate site?

I'm not sure about the condition of the book that i want to order

Is this a legit business

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