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Does Tracfone customer service use off-shore sites with low-skill workers?

asked by John L. on 5/6/22

1 Answer
Thumbnail of user charlese763

Tracfone hires only the most feral and ignorant Filipinos to work their customer care center. I've been on the phone for dozens and dozens of hours with these mindless drones and have only found one or two people (out of hundreds) that were actually helpful. The ability to speak English clearly or have a glimmer of intelligence are NOT prerequisites for employment at Tracfone.

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