UltimateRentalGetaways Questions & Answers

Ask a question

Here’s what consumers have asked with answers from UltimateRentalGetaways staff and previous consumers.

36 questions answered
3% answered in 1 day
Question:

Is this a time share thing?

Answer:

Depending on the package deal you purchase, we have some that doesn't require a presentation.

By Lisa P., Operation Manager
Question:

I purchased a package and have not used it. i still have my paperwork i want to pick a date and travel. i look forward to hearing from someone so i can start traveling and writing reviews 603 440 9660

Answer:

Hello Doreen, I see you purchased one of our dream week on 7/7/2015. A call was issued to you on 9/11/2016 regarding your booking no answer and a voicemail and email was sent asking that you contact customer service 1-866-882-8395 another Call was issued 9/14/2016 still no answer. If you can please contact us, the only contact number you provided was the (603)440-9660 and (603) 746-3339 both was called. Thank you hope we hear from you soon. :)

By Lisa P., Operation Manager
See more answers (2)
Question:

Is it a scam?

Answer:

Hello Chelsea, No the company is not a scam.

By Lisa P., Operation Manager
See more answers (2)
Question:

Is florida the only rental places to stay? i would like a list of other rentals(state wide) that you have out side of florida. thank you so much.

Answer:

Hello, Sherron please email the business with all questions and concerns. The email will be located on your paperwork when purchased. Thank you

By Lisa P., Operation Manager
Question:

Can you call me to book a vacation ? no body picks up the phone my number is 646 431 2332

Answer:

Hello Paul, I've looked at our in calling system and do not see 646 431 2332 has called in can you please verify the toll-free number you are calling? I've also tried pulling your file by Paul G and can not find a matching account. Could you be listed under a different name? If so please provide this to me so I can have an agent reach put to you as soon as possible.

By Lisa P., Operation Manager
Question:

I have a vacation package that i would like to book 7/8days in january in hilton head and march i florida

Answer:

Hello Cary, Please call in and press the reservation option so an agent can start booking your package for you.

By Lisa P., Operation Manager
Question:

Answer:

Hello Maureen Please contact the fulfillment center they ill send over the itinerary.

By Lisa P., Operation Manager
Question:

Hello, i have brought a package and we did not talk about attending a hotel conference. i do not have to right?

Answer:

Hello Olivia, Depending on the promotion you purchase some of them do require a presentation. Please contact the help desk for more assistant.

By Lisa P., Operation Manager
Question:

Answer:

Hello Martin, Those are located on your itinerary that was sent out the day of purchased. If you have a bonus destination please look on page 5.

By Lisa P., Operation Manager
Question:

I bought a package in 2017. can i still use it?

Answer:

Hello Betty, Yes the package can still be used as long it is still active and not expired. You may looking on your paper on page 4 for expiration dates or give us a call and a agent will be more then happy to assist you.

By Lisa P., Operation Manager

Can’t see your question? Ask to get answers from the UltimateRentalGetaways staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
UltimateRentalGetaways?
Post Review