UltimateRentalGetaways

So I book my vacation, the customer service was awesome! I would recommend everyone to book there vacation through ultimate getaway. I paid and got what I want. My boyfriend and I really enjoyed ourselves. Next year I will be booking my vacation with you guys!

My family and I are very happy with the above and beyond with this company, will be going on my next vacation thru them.

We signed up for the vacation package and were promised a vacation in Ft. Lauderdale, Orlando, and a rental car as well as an 8 day dream week. So far, I have been attempting to make reservations and no one answers when you call Ultimate Rental Getaway and to make matters worse, the email and password they provided does not even allow us on the website. We are so disappointed in this "front" for a vacation and plan to sue for the $1196. 00 that they stole from us.

One star rating is to much! Tried calling over 50 times and NO RESPONSE. No one returns my calls or messages. Can't book a vacation, cant even talk to someone. Is this even legit? I really just want my money back. Just give me a refund. You have not made good on any of your promises. 3 years later havent been able to use it once.

What an amazing experience the package was very affordable and the customer service was excellent from beginning to end. I will definitely come back she refer orhers

Purchased 1 week package approximately May 2020.

Now April 2021 they don't answer their phones.

Buyer beware especially deals over the phone.

Awesome company!
Love the customer service! Just booked my third vacation. I like how theres always someone there to answer any question you have and help you through the process.

I was contacted by ultimate rental getaway by phone I was talked into the cruise. I did not hear that it was no refundable. After about an hour I tried to cancel. They refused so I was stuck with a trip I will never take. I was 79 years old with a hearing problem. If they call you, hang up!

I booked a trip to DR. Thank you for helping me make my daughter's 18th Birthday a affordable and memorable one. I will definitely use your services again.

So far, my experience with Ultimate Rental Getaways has been most pleasant, and they appear to be ethical, but I don't know how they'll respond when I ask for certain things in writing.

However, I feel obliged to point out to Ultimate Rental Getaways, and businesses in general, that, if it or any other company would like to maintain its stellar reputation or improve it's reputation, at the very least, its employees who interact with the public need to speak and write proper English.

To those who think this strays too far from the purpose of reviews, I assure you that it doesn't not. And it isn't just because some of the public will think less of a company or question their capabilities and/or commitment to providing good service or a good product as I did after after reading all the incorrect English used by its rep, Lisa P in her response to Sherry on 12/12/2016, Nor is it just because the use of bad grammar is offensive. It's because incorrect English and/or a poor understanding of vocabulary and phraseology can lead to misunderstandings. If serious enough, only one misunderstanding can be costly for a company.

In this instance, if the client is claiming she didn't receive proper notice or the proper documents in a timely manner and the mistake is going to cost the company a sizable sum, no one can determine by Lisa P.'s phraseology whether Sherry's claim could be valid. On the one hand, it sounds as though the email isn't being received, but then Lisa says "if your [sic] having trouble receiving it," which implies it's being received, but there's some difficulty with it. If Lisa is correct, maybe the company can escape liability by proving the email was received and the relevant part was readable and, therefore, proper notice -- or whatever -- was received by the plaintiff.

In addition, a misplaced comma can actually change the terms of a contract. In the past, I'm sure this rarely, if ever, occurred, but, given the errors I see every day on the Internet, we may find, as we step into the future, that it isn't so rare anymore.

So, if a company values quality -- in products, services and interactions with customers, clients or patients, it needs employees who also value quality.

For example, in her very short, three-sentence response to Sherry's question, this rep made eight (8) errors in grammar, phraseology, capitalization and punctuation. If I may, they are:

(1) "documents were" because the subject, "documents," is plural;
(2) "sent the day of purchase[comma] 10/12/2016, and were resent on 12/12/2016[period]" or "the day they were purchased[comma or colon] 10/12/2016[period]"; (3) "Please check all folders." -- capital P at beginning of a new sentence and a period at the end;
(4) "The email" -- new sentence = capital letter;
(5) "will should" -- seriously? Should read: "The email is from..." or "The email should be from [will be from]...";
(6) "... a call if your still having" -- should be "you're, the contraction of "you are," NOT the possessive "your";
(7) "if you still haven't received it" -- if it's not being received at all and "if you're still having trouble receiving it" -- if it's being received but with a glitch or in unreadable condition; and
(8) phone #[comma] Ext[period] -- Better still: "Please give me a call at 866/882-8395, Ext. 1003, if you still haven't received it."

If it isn't worth doing with excellence, it isn't worth doing at all. The more we Americans compromise on quality, the more we deserve what we get. If we want better than sub-standard, we have to be better than substandard and care about and expect quality. Be the change you want to see. If we want quality in products, services, business dealings, relationships and personal interactions, we must exemplify quality.

AS AN ASIDE: Software designers have no business forcing us to present a vertical list of numbered items with two-digit numbers flush left with the wrapped text landing under the number above instead of under the text above. Are we to believe they're incapable of recognizing how idiotic that looks and how cumbersome it is to read?

FIRST, numbers should never be flush left; each number must always - always - always be in the correct column based on its value, i. E. the "2" representing "200" must be in the "hundredths'" column; the "5" representing "50" or "5 tens" has to always be in the "tens'" column; the 8 representing 8 ones must always be in the "ones'" column (as I've said for years, the post-1966 reforms in math and language have failed miserably. How can software engineers, or whoever is limiting our choices, not recognize how ridiculous this looks.

SECOND, the text must always wrap to under the first character in the line above; it must never - never - never land flush left under the number. Again, it looks ridiculous and is far too cumbersome and cluttered looking to read easily and quickly.

With all due respect, what good is coding knowledge when one doesn't even know 3rd and 4th grade math? And is it even humanly possible that anyone of any age compare a blocked paragraph of text with the current method of multiple lines of text flush left under a number and think the latter looks the best of the two.

Quite honestly, I think even most, if not all, five year olds in kindergarten would choose the former, numbered paragraphs every single time as the better-looking format, yet adult software designers can't. It's truly baffling. And to think the early word processing programs only required CTRL + Tab to get it done correctly.  New is not always better. And these days? My experience is too limited to say, but I suspect it's rarely better.

If it isn't worth doing with excellence, it isn't worth doing at all. The more we Americans compromise on quality, the more we deserve what we get. If we want better than sub-standard, we have to be better than substandard and care about and expect quality. Be the change you want to see. If we want quality in products, services, business dealings, relationships and personal interactions, we must exemplify quality.

Got a good deal on a trip to the Caribbean's no complaints I got what I paid for and I enjoyed my vacation I would recommend this to everyone I know I can't wait to go on vacation again

I did one of the dream week Package and boy i can say it was a home away from home i had a full kitchen where i can cook for my family and didn't have to go buy food every other hour. I only have boys so you can imagine how that is they are always hungry. Anyways we had a blast we did Dominican Republic Eastern Coast, it was beautiful it was our first time so we went all out will we do this again absolutely.

I had an amazing time. No issues and I'm going to Florida again in Nov. Went with a group. Next time I'm going with someone special..

This started with a call and I was very hesitant at first I normally don't do any business transaction over the phone but the sales rep did catch my attention... I gave it a try we are currently on vacation in Ft Lauderdal Florida and we are having a blast. I am thankful my family and I made it past the rain down here... it is 12noon we are on the beach we are heading to Orlando tomorrow for them park activities... I had some time so I think they wil be grateful for my feedback... I appreciate this package

My husband bought this vacation for my 36th birthday this year and when he surprised me with it i was like noooo this has to be a scam... how can we get all this for such good price... anyways I just got back home from Peru we stayed at the
Sauce Alto Resort and Country Club... we had a blast Peru was always one out of 5 destinations i've wanted to visit and I can now say I have. I have a few more dream weeks left and I am extremely excited for my next year vacation in Italy! I will most definitely recommend this small business, They have great customer service... My calls were always returned. My booking went smooth love it!

THIS COMPANY HAS HELPED ME TO THE MAX! Ima a wedding planner and I plan my best friends wedding it was beautiful I was able to transfer my vacation package I purchased with this company as a gift to her for her honeymoon this is one thing I loved When I signed up with ultimate Rental getaways the fact that you can transfer part of your vacation was a winner to me! I absolutely recommend this company!

I have been calling and emailing them all year so far and have not received a response yet. There is no way to use the vacation package if I can't make a reservation!

I was sceptical at first but took th chance anyways I don't normally write reviews but I did tell my agent of I had a good time I would. We got home tho morning I will travel with her again thanks

I wanted to go too Trinidad and i looked up prices it was expensive so i looked up ultimate rental getaways and got my tickets and etc. At a reasonable price

We had a great time here in Florida this is my second time here but its been over a decade and everything has changed. My daughter is thinking about moving down here we live in india. Im glad i had the chance to see florida again we went to key west and south beach boy was it beautiful. We stayed at the ramada hotel very cleane and nice thank god for the rental car. The cruise was great bahamas was beautiful i did a lot of shopping and relaxed by the beach. I can say all these good stuff but yall would have to experience it for yourself. Customer service was very satisfying my trip was well spent and i will be doing it again next year! Thank you Ultimate Rental Getaways for this vacation!

If I could have rate this a 10 I would sometimes in life you have to give credit when and where it's due. I'm starting the gym again cuz I think the cruise hit the spot... I will start traveling with ultimate rental getaways when ever it is I would like to visit Florida or have a relaxing cruise

I'm going to be completely honest at first my wife and I thought this was a complete scam we paid for a outstanding package the seemed to be to good to be true so we decided to call and cancel after speaking to one of corporate managers I got a better understanding to this company... So my wife and I decided to not cancel and continue with the purchase. We landed back home in Texas two days ago from Ft Lauderdale Florida and we had the time of our lives I mean everything happenes for a reason and it was worth the chance. It was my first time in Florida my wife on the other hand has been there Buiness reasons... I didn't get to visit every where but we purchased our send package today for next year I referred my brother and his wife... This is a great company give them the chance like my wife and I did it's very much worth it. -Mitch

Just got back home and my vacation was breath taking my sister and I had so much fun we never been to Florida so that was our first time. We went to the drive thru movie called the swap-shop very different I wish we had this back home we live in Indiana. The whole process was as smooth as a baby's bottom I attended a Tour presentation it wasn't bad at all we had lunch and seen 1 property my sister and I wasn't interested so we left and continued our vacation. I'm happy I saved money from this trip normally I'd be spending thousands we spent less then that so I was pleased we are planning our next vacation and this time the whole family will be attending.