Unsold.com Questions & Answers

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Here’s what consumers have asked with answers from Unsold.com staff and previous consumers.

102 questions answered
11% answered in 1 day
Question:

I need to travel 6members of my family to dubai in your discounted saver plan please let me intimate if you start group travel.

Answer:

Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com

By Rhyza B.,
Question:

Hi, i love what you are doing inside of travel industry. do you have any vacancies for european staffing? have a great day and stay innovative and st

Answer:

Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management

By Rhyza B.,
Question:

You have a deal posted for whistler bc, but i your last customer was booked in squamish (not whistler) which is 45 minutes away. false advertising?!

Answer:

Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.

By Jim C., Co-Founder
Question:

How do i change my reservation

Answer:

There is no option to cancel my reservation in my trips. Hotel can't cancel in their end. I called. I want to cancel and rebook for later date and reuse $50 credit. Help!

By Diana T.
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Question:

Want to stay in darwin australia

Answer:

Hi Marieanna, Thank you for your question. All of our special Unsold Saver Deals can be found by going to Unsold.com, please select your Destination. If need any more assistance please contact our Unsold customer support team https://unsold.com/contact-us. Unsold Customer Care

By Jim C., Co-Founder
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Question:

Hi do you have a deal for toowoomba in queensland for september?

Answer:

Hi Alisa, Thank you for your question. The Unsold Saver deals change daily based on the hotels unsold rooms in each destination. The best place to check is to Search by Destination on our Home page of Unsold.com Unsold.com Customer Care Team Remove1 day, 19 hours ago Jamesc544 James C. [Unsold.com Rep]

By Jim C., Co-Founder
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Question:

Hello! do i need to purchase a membership to use this site?

Answer:

I had a 7 day free trial and then I joined as a member, I have had issues with unsold.com and the website is currently down for 5 days. I hope this helps?

By Deborah G.
Question:

Yes i'd like to know try to make a credit card transaction without my knowledge or acceptance

Answer:

Hi Samantha. Thank you for your inquiry. We're not sure we follow. Please clarify.

By Rhyza B.,
Question:

Does this get you discounts in montgomery al or travel destinations

Answer:

Hi Samantha. Our membership service as you can take advantage of up to 70% travel savings in over 600,000 hotels in over 21,000 destinations. You'll definitely have hotel options and no blackout dates. Plus NO RESTRICTIONS!

By Rhyza B.,
Question:

1. what are the area parameters of the hotels? 2. are the 7 nights guaranteed to be sequential? zz

Answer:

Hi David. Thank you for your inquiry. With our Saver Deals you should be able to book 7 straight nights as splitting the package is not possible. But with limited availability, it may be challenging for you to book your desired dates. While we can see how this product might interest you, we highly recommend going the membership route as it offers more flexibility. For one, due to the nature of the specially discounted Saver Deals we have, once booked, it's non-cancellable and non-refundable whereas if you book through your membership platform, you'll be provided flexible cancellation where applicable. To sign up for a free trial in order to preview which hotels are available on your preferred dates and what room/board options are available, visit https://unsold.com/try-free. We hope to welcome you to our Unsold members community soon. Thank you for contacting Unsold.com where you Save More and Travel More!

By Rhyza B.,

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