Viabox Questions & Answers

Question 1

Question:

Has anyone ship to malaysia? how was the service? can they be trusted as i would like to purchase some items like makeup. also, how was the sipping, it seems to cheap when i used their calculator. Has anyone ship to malaysia? how was the service? can they be trusted as i would like to purchase some items like makeup. also, how was the sipping, it seems to cheap when i used their calculator.

Answer · 2016-04-09T07:10Z

Answer:

Don't use them. Try myus.com instead. The calculator is fake they will add 3 times or more the charge and call it dimensional weight - that is if they decide to ship to you at all! Don't fall in their trap! At least they was my experience.

By Mimi W. over a year old

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Question 2

Question:

I hope sitejabber can figure out a way to fix the fake review problems. read the reviews, look at the dates, look at the poor english and you will see the good reviews are primarily fake! I hope sitejabber can figure out a way to fix the fake review problems. read the reviews, look at the dates, look at the poor english and you will see the good reviews are primarily fake!

Answer · 2010-04-21T10:43Z

I want to use viaddress but i have heard they are a scam and that once my orders arrives at their end i will never see it? Is this true ha s anyone used them?

Question 3

Question:

Reliable? Reliable?

Answer · 2019-11-24T02:00Z

Answer:

For sure no... Their customer service is not answering

By Farkad H. over a year old

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Question 4

Question:

An order was not shipped asked for a refund they indicated 3 to 7 days still no refund.do they actually refund An order was not shipped asked for a refund they indicated 3 to 7 days still no refund.do they actually refund

Answer · 2019-11-24T02:01Z

No way to contact them for refund, the answer machine asked me to visit website and their website is down

Question 5

Question:

Why is its that shipment takes up to 5days working days after payment before its shipped? Why is its that shipment takes up to 5days working days after payment before its shipped?

Answer · 2019-11-24T02:00Z

Their website is down and unable to check what is happening

Question 6

Question:

Are they able to receive packages on weekends? Are they able to receive packages on weekends?

Answer · 2016-12-02T01:25Z

These guys are scammers, dont deal with them, they'll overcharge you, hold your package hostage, their fake reviews on sitejabber have all been written by the same person

Question 7

Question:

No responses from their customer service. what is going on? No responses from their customer service. what is going on?

Answer · 2016-04-09T09:55Z

Nothing going on. You simply got scammed like many other around the world. Needed to check online before using their service. Buy the way all positive reviews here are fake. You can try by yourself. Leave them bad review and you will see in next day your bad reviews will cover by many excellent reviews,

Question 8

Question:

What should i do when viabox is not responding to my support email since 21st dec? What should i do when viabox is not responding to my support email since 21st dec?

Answer · 2016-01-05T12:16Z

It is SCAM even my item is stuck with them from same date. Please contact me on noorulameen86@gmail.com

Question 9

Question:

How can i get my package? how can i tack my parcel? how can i reach customer service? is this company really exist or just web site for on-line money scams? are there the real people who left positive reviews? how many people were fooled around?

Answer · 2015-12-01T05:49Z

Don't bother with customer service, they'll just say they're working on processing your package, even if they're not. After 5 days, they'll repeat the same line. I've had packages sitting in their Indiana warehouse for nearly a month now just waiting to be 'repacked'!. They're are no longer responding to my emails. My customers have ordered over 2000 USD and these orders are sitting in their warehouse. If any of my customers cancel now i'll be out of pocket and there is nothing I can do. I hate the day I even started with this company. The worst is I'm a regular user of there. Oh, and yes, the many of the positive reviews I heard were paid for on fivver

Viabox Questions & Answers

Reliable? Reliable?

An order was not shipped asked for a refund they indicated 3 to 7 days still no refund.do they actually refund An order was not shipped asked for a refund they indicated 3 to 7 days still no refund.do they actually refund

Why is its that shipment takes up to 5days working days after payment before its shipped? Why is its that shipment takes up to 5days working days after payment before its shipped?

Are they able to receive packages on weekends? Are they able to receive packages on weekends?

No responses from their customer service. what is going on? No responses from their customer service. what is going on?

What should i do when viabox is not responding to my support email since 21st dec? What should i do when viabox is not responding to my support email since 21st dec?

How can i get my package? how can i tack my parcel? how can i reach customer service? is this company really exist or just web site for on-line money scams? are there the real people who left positive reviews? how many people were fooled around?

Can i get a us phone number and address

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