I have a prob,em tracking my order the number they gave me was in China and said it was shipped on 7th o dec can't find anything after that

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I have a prob,em tracking my order the number they gave me was in China and said it was shipped on 7th o dec can't find anything after that

asked by Dean C. on 12/16/16

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Monica A. [Wanelo Rep] · Answer 1 · 2017-02-15T12:15Z

Monica A. [Wanelo Rep]

on 2/15/17

Could you please send us a private message with your order number?

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Jake C. · Answer 2 · 2017-04-07T07:55Z

Jake C.

on 4/7/17

When tracking information hasn't been updated in a few days, that means your package is at customs. You should see an update within a few days, then receive your order within a few more. I know this response is late but I figured that I should chime in since other people will be looking at this, and the Wanelo rep didn't really answer the question at all.

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I have a prob,em tracking my order the number they gave me was in China and said it was shipped on 7th o dec can't find anything after that

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