Zales Questions & Answers

Here’s what consumers have asked with answers from Zales staff and previous consumers.

3 questions answered

100% answered in 1 day

Question:

Is zales a scam or a legit company? Is zales a scam or a legit company?

Answer:

Zales suck. Having to have your ring checked every 6 months is a complete joke. Employees don't know what their doing. They are sales people, not jewlers.

By Karen N. over a year old

See more answers (5)

Question:

How easy is it to get a hold of customer service at zales? How easy is it to get a hold of customer service at zales?

Answer:

Terrible. On hold forever. 4 customer service people, no help, four different answers.

By Kathleen W. over a year old

See more answers (3)

Question:

Can you share a success story using zales? Can you share a success story using zales?

Answer:

Unfortunately I didn't have any success with sales last Christmas and years prior we always have but here lately it's gone to the dumps

By Lisa R. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Zales Questions & Answers

Is zales a scam or a legit company? Is zales a scam or a legit company?

How easy is it to get a hold of customer service at zales? How easy is it to get a hold of customer service at zales?

Can you share a success story using zales? Can you share a success story using zales?

Can’t see your question? Ask to get answers from the Zales staff and other customers.

Is this your business?