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I do not have my order number and did not register before I ordered the dress. How can I return it?

asked by KAREN M. on 10/24/23

1 Answer
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Hi, if you can not submit online, please indicate the item (s) you wish to return and for what reason by email service@zolucky.com or chat.
We'll submit request for you.

When customer have the order number, to submit your return request, kindly please visit https://zolucky.com/order-query, use your email address and order number to log into your account - click on "return" button to submit a return request. This process does not require registration. You are recommended to use a computer to finish this process.

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