Zoyne Questions & Answers

Question 1

Question:

Do you ever return your items? im just got mine in today and everything was to small. Do you ever return your items? im just got mine in today and everything was to small.

Answer · 2019-06-13T05:38Z

Answer:

Good luck getting a refund. I've been waiting a month for them to refund my account. They tell me they are very busy with customers so it is taking a while.

By Chris W. over a year old

See more answers (3)

Question 2

Question:

Can't get return process to work! no phone number to get help. what do i do now? Can't get return process to work! no phone number to get help. what do i do now?

Answer · 2020-08-14T10:38Z

I went through PayPal to complain about this company (I found it humorous they are labeled as an "electronics" company in their website). They had this email address linked to the transaction: myhahacloth@gmail.com I hope it helps, but I can tell you it won't. I sent about 30 emails and 4 messages through their website contact page and got nothing but the runaround. The reps either repeated themselves or basically blocked progress. They are actually overseas and will tell you to keep the item and will only partially refund the product cost. They said they will refund all my money if I returned the item to them, but the shipping was going to be more money, and they wouldn't add that to the refund. JUST NOT WORTH IT. Too much work on the customers part for nothing in return.

Question 3

Question:

I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end. I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end.

Answer · 2019-06-09T02:37Z

Yep! And have you ever received any emails from them?! What a joke! They want you to think they are written by someone other than an American. It's just criminal!

Question 4

Question:

I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430) I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430)

Answer · 2019-06-09T02:35Z

You won't receive anything from them. I received an email from them after I sent one to them and they replied the return was received and then had the nerve to tell me, if we can be of any assistance, please let us know. What a joke!

Question 5

Question:

Jow do sizes run? what is product quality? Jow do sizes run? what is product quality?

Answer · 2019-06-09T02:27Z

They run small, in my opinion. I wouldn't recommend ordering ANYTHING from them! Customer service is terrible and returns will get you NO REFUND! My credit card company couldn't even get me a credit when I disputed charges. My tracking number showed my return was received but nothing. It's a buyer beware company!

Zoyne Questions & Answers

Do you ever return your items? im just got mine in today and everything was to small. Do you ever return your items? im just got mine in today and everything was to small.

Can't get return process to work! no phone number to get help. what do i do now? Can't get return process to work! no phone number to get help. what do i do now?

I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end. I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end.

I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430) I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430)

Jow do sizes run? what is product quality? Jow do sizes run? what is product quality?

Order #7951907195 - one item missing from my order, email me on status at lmohander@comcast.net

Can’t see your question? Ask to get answers from the Zoyne staff and other customers.

Zoyne Questions & Answers

Do you ever return your items? im just got mine in today and everything was to small. Do you ever return your items? im just got mine in today and everything was to small.

Can't get return process to work! no phone number to get help. what do i do now? Can't get return process to work! no phone number to get help. what do i do now?

I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end. I received my top but it was too small contacted them so that i could return it.......pointless!!!!they take your money and that's the end.

I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430) I ordered an item 4/13/2019 and have not received it. i saw some reviews that were not favorable to your site. i hope i receive my it (79519041430)

Jow do sizes run? what is product quality? Jow do sizes run? what is product quality?

When can i expect delivery of the balance of my order which was placed on 16.02.20. no where can i find details of address where i can return a duplic

Where do i return a duplicated item to. also i have been waiting desperately for an order place on the 16.02.2020. i received the identical item last

Order #7951907195 - one item missing from my order, email me on status at lmohander@comcast.net

Can’t see your question? Ask to get answers from the Zoyne staff and other customers.