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    Arestactical.net

Corporate Values

Overview

Arestactical.net has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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How would you rate Arestactical.net?
Top Critical Review

“Don't do it!”

K N.
10/18/19

I really wanted to like this company. If you look at their website, they have some really cool kydex holsters for every pistol and if not they will custom make it (per their website). I was in the market for a shoulder holster and the one they offered looked EXACTLY like what I wanted. Not leather/suede. Thin webbing straps. And a kydex sheath that would fit my pistol along with my light attachment. Only Ares offered this and I was bound to buy it. It was close to $200 so I sent them an email and asked about the correct option to order. They responded quickly. I placed my order that same day. Then I anxiously waited and I knew it had a 7 week lead time. No problem. So what's the issue? I was reviewing my order and had another question I wanted to clarify. This was about 1 week after I placed my order. I emailed Matt (the veteran owner) and expected a quick reply again. Nothing. I emailed again (2 weeks) because I didn't want them to make my sheath incorrectly and wanted to make sure I ordered it correctly. Nothing. I emailed again (4 weeks) Nothing. I was not emailing about where my order was or when it would ship, just wanted to make sure it would be made correctly. I got my sheath in about 6 weeks. My concerns about the sheath was not an issue as it arrived exactly as I needed it. I wear the holster for 3 weeks and it breaks. I sent Matt an email and the picture of the break and guess what? That's right! Nothing! This seems like a legit business run out of a residence. You cant Google review them though so not sure why. They have a few YouTube people talk about how great this place is. They seem legit but their customer service and quality of work is just not worth it. There are far too many people making kydex sheaths you just don't want to take an expensive chance with Ares. Try Ethos Survival. OMG those guys are incredible! Ares seems to be responsive if it helps you place an order. But if you have any questions after the order or after your sheath breaks, forget it. Like I said. Ethos Survival. They make custom kydex EDC sheath for pistols and tools and will combo them in any way you want. Ethos replied to one of my questions at midnight. Ares Tactical has a lot to learn about customer service.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

kn53
3 reviews
6 helpful votes
October 18th, 2019

I really wanted to like this company. If you look at their website, they have some really cool kydex holsters for every pistol and if not they will custom make it (per their website). I was in the market for a shoulder holster and the one they offered looked EXACTLY like what I wanted. Not leather/suede. Thin webbing straps. And a kydex sheath that would fit my pistol along with my light attachment. Only Ares offered this and I was bound to buy it. It was close to $200 so I sent them an email and asked about the correct option to order. They responded quickly. I placed my order that same day. Then I anxiously waited and I knew it had a 7 week lead time. No problem.

So what's the issue? I was reviewing my order and had another question I wanted to clarify. This was about 1 week after I placed my order. I emailed Matt (the veteran owner) and expected a quick reply again. Nothing. I emailed again (2 weeks) because I didn't want them to make my sheath incorrectly and wanted to make sure I ordered it correctly. Nothing. I emailed again (4 weeks) Nothing. I was not emailing about where my order was or when it would ship, just wanted to make sure it would be made correctly.

I got my sheath in about 6 weeks. My concerns about the sheath was not an issue as it arrived exactly as I needed it. I wear the holster for 3 weeks and it breaks. I sent Matt an email and the picture of the break and guess what? That's right! Nothing!

This seems like a legit business run out of a residence. You cant Google review them though so not sure why. They have a few YouTube people talk about how great this place is. They seem legit but their customer service and quality of work is just not worth it. There are far too many people making kydex sheaths you just don't want to take an expensive chance with Ares. Try Ethos Survival. OMG those guys are incredible!

Ares seems to be responsive if it helps you place an order. But if you have any questions after the order or after your sheath breaks, forget it. Like I said. Ethos Survival. They make custom kydex EDC sheath for pistols and tools and will combo them in any way you want. Ethos replied to one of my questions at midnight.

Ares Tactical has a lot to learn about customer service.

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