• Armor-X

Armor-X

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Armor-X has a rating of 2.05 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Armor-X most frequently mention customer service, and phone case problems. Armor-X ranks 156th among Mobile Accessories sites.

  • Service
    13
  • Value
    12
  • Shipping
    13
  • Returns
    12
  • Quality
    12
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
27
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This company has the WORST customer service... period.
How would you rate Armor-X?
Top Positive Review

“Sturdy cover.”

Robert M.
7/13/22

I've had the phone case for a couple of weeks and it appears to be pretty sturdy. Nice design, love it.

Top Critical Review

“Product not received for 2 months”

Xian M.
2/11/23

I ordered a iPad case mid December. No communication, not product, no response to 5 attempts to seek update. Bad experience, expect this is a scam company.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user robertm6618
1 review
1 helpful vote
July 13th, 2022

I've had the phone case for a couple of weeks and it appears to be pretty sturdy. Nice design, love it.

Thumbnail of user hj92
1 review
0 helpful votes
May 28th, 2022

The iPhone case fits my iPhone perfectly, I have dropped my iPhone many times, but no damage. Great phone case.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rapazs
1 review
0 helpful votes
February 23rd, 2024

Ordered case for oneplus 12 on ArmorX website. 19 euros + 19 Euros shipping + 22 Euros customs.
Phone case has XUNDD written on side. EXACTLY same case XUNDD is sold for 3 Euros on Aliexpress which never goes through customs. Same pictures just cropped on Armor X website...I got ripped...

Tip for consumers:
Ordered case for oneplus 12 on ArmorX website. 19 euros + 19 Euros shipping + 22 Euros customs.
Phone case has XUNDD written on side. EXACTLY same case XUNDD is sold for 3 Euros on Aliexpress which never goes through customs. Same pictures just cropped on Armor X website.....I got ripped.....

Products used:
Ordered case for oneplus 12 on ArmorX website. 19 euros + 19 Euros shipping + 22 Euros customs.
Phone case has XUNDD written on side. EXACTLY same case XUNDD is sold for 3 Euros on Aliexpress which never goes through customs. Same pictures just cropped on Armor X website.....I got ripped.....

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimj688
1 review
1 helpful vote
September 22nd, 2022

I'm very happy to get my new iPhone 14 pro, and I needed a good case to protect it. My friend introduced ARMOR-X cases, they have many styles of cases. I ordered a case and the shippment was fast, it arrived in a few days after I made the payment. The case is 100% the same as described. Easy to install and seems solid built, hope it does a great job.

Thumbnail of user jamesn1511
1 review
2 helpful votes
May 19th, 2022

Great service and fast delivery. Brilliant product. I finally can mount my iPhone to the boat. Love it so much!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabrield219
1 review
1 helpful vote
June 20th, 2022

The case is easy to put in, durable and fast delivery. Great protection for my galaxy tab A8, I like this rugged case!

Thumbnail of user xianm6
1 review
0 helpful votes
February 11th, 2023
Verified purchase

I ordered a iPad case mid December.
No communication, not product, no response to 5 attempts to seek update.
Bad experience, expect this is a scam company.

Thumbnail of user kv130
1 review
1 helpful vote
August 19th, 2022

Product works great just as advertised! I use it on my job and it's really a sturdy product, easy to install.

Thumbnail of user mattt465
1 review
0 helpful votes
November 14th, 2022

The waterproof case protects my iPad air 2022 perfectly, I like the X-mount design, very useful in daily life.

Thumbnail of user jorgeo118
1 review
1 helpful vote
August 6th, 2022

I like the durability of the protective rugged case, fits my galaxy tab perfectly and easy to hold..

Thumbnail of user mikeb2713
1 review
3 helpful votes
June 9th, 2022

This company is basically out to fleece you. They have abysmal customer service. You'll notice thier website doesn't even post an email address or phone number. And thier live chat window isnt manned. The goods actually come from the far East so if you need to return them you have to send them recorded and signed for delivery to Hong Kong which will cost you upwards of £20. The refund is then only given if they deem it appropriate and even then it won't be a full refund.

Trying to deal with them is like shouting at a tree. If you do manage to get a response from them (somehow) the answer is usually ambiguous and only half answer

Quite apart from this the poor quality of manfacture means you WILL want your money back

This company lacks integrity, morals and any honour. THEY SHOULD BE ASHAMED

Tip for consumers:
Don't deal with this company they're just a bunch of scammers

Products used:
I won't be using anything made by this rubbish company

Service
Value
Shipping
Returns
Quality
Thumbnail of user lp234
1 review
0 helpful votes
August 26th, 2022

Product works great just as advertised. I use it on my job and its really a sturdy product. They replied quickly for all my questions, thanks for the patience.

Thumbnail of user zs65
1 review
1 helpful vote
June 13th, 2022

My iPad case arrived in time, thanks to ship the case as soon as I made the payment. I was worried I might not get the case before I moved to another city, but luckily the case came in time. Thanks again.

Thumbnail of user johang39
1 review
0 helpful votes
September 13th, 2022

Great product. Brilliant service. Exactly what I wanted, arrived safely and in good condition. It was a perfect fit as expected.

Service
Value
Shipping
Quality
Thumbnail of user bills2031
1 review
0 helpful votes
December 8th, 2022

This is a great case. The rotating kickstand is fantastic and the hand strap is large enough to accommodate my hands without making the unit feel bulky.

Thumbnail of user maxb560
1 review
0 helpful votes
July 18th, 2022

The case protects my tablet and I love the hand strap on the back, it makes me feel good holding the tablet. The hand strap, kickstand, and shoulder strap are great additional features.

Thumbnail of user tj294
1 review
2 helpful votes
May 30th, 2022

I got the phone case last month, it looks great and protects my phone very well, nice quality case..

Thumbnail of user michaelg4759
1 review
2 helpful votes
June 17th, 2022

The case just like an armor, very sturdy, I use my iPad frequestly for work while on the go, this is the best I found. Very durable, convenient to use.

Thumbnail of user oscarp197
0 reviews
2 helpful votes
June 23rd, 2022

The 3rd time I ordered the protective case for my device. Great product for the reasonable price and fast delivery... thumbs up!

Thumbnail of user kristia80
2 reviews
1 helpful vote
September 14th, 2021
Verified purchase

Paid for express shipping and WEEKS later, company sends me multiple scripted emails saying it shipped while their OWN tracking link to USPS indicates the company has not yet shipped/dropped the item at the post office.

MULTIPLE REQUESTS for a /cancellation and refund have been met with their RIDICULOUS "no cancellations after 12 hours" (WTH?) and please wait a few more weeks. This company has the WORST customer service... period.

I have disputed my purchase with my bank. DO NOT BUY!

Products used:
Still looking.....

Service
Shipping
Returns
Thumbnail of user edg187
1 review
2 helpful votes
January 2nd, 2021

Armor-X has a flashy web site but the everything else is bad. Both the product and customer service. I ordered their whole system and the mount broke after just a couple weeks of use. Everything I ordered was made of incredibly cheap plastic. I tried to get Armor-X to send me a replacement and did not have success. Nothing can be returned. I should have researched this product before ordering. They are not listed on Amazon for good reason. Their product isn't worthy. It would most likely be returned. It's advised to avoid purchasing anything from this company.

Tip for consumers:
Avoid this company. There's a reason they don't sell on Amazon.

Thumbnail of user omari24
2 reviews
3 helpful votes
March 15th, 2021

Bought a rugged case for my Xiaomi Mi 10 Ultra with few clip on attachments. One of the attachments simply broke during replacement, and they refuse to honor the warranty.

Piece of expensive rubbish plastic.

Tip for consumers:
Steer clear!

Products used:
Rugged case for Mi 10 Ultra

Service
Value
Shipping
Returns
Quality
Thumbnail of user edies27
1 review
0 helpful votes
April 26th, 2021
Verified purchase

This product is rubbish. Does not work with my samsung s7+. And because of the shipping and return policy, i've just wasted a good deal of money

Tip for consumers:
don't buy from armor-x

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicks783
1 review
2 helpful votes
June 28th, 2020

I spent $150 on the state of the art shockproof and waterproof case for my Samsung S20 ultra. I dropped it onto timber from 1m and the clear plastic cover cracked. The consultant I dealt with told me that this part is not covered under warranty which I can't believe. Previously had Lifeproof for 2 years and no such issues. Piece of rubbish for double the price of a Lifeproof

Thumbnail of user jimt492
1 review
1 helpful vote
January 14th, 2021

The kick stand on my iPad MSX-7A will not stay locked in place. The hand strap is attached to the kick stand and therefore the hand strap comes loose unexpectedly; losing control. The company is in Hong Kong making customer service impossible. The only way to contact them is via email and you wait days for a response. I would NOT RECOMMEND Armor-X.

Tip for consumers:
Impossible to contact Customer Service in Hong Kong.

Products used:
MXS-7A iPad Case

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Armor-X?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.1
60 reviews
Have a question about Armor-X?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business