- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
I've purchased a couple of items through their website. Once they arrived, an additional 60% was charged from FedEx. I wanted to return the items and receive a refund. However, I NEVER got an amswer from their customer service. I've done my research and most of these expenses are related to FedEx protocols and documentations. Therefore, if they had used a different courier service, the additional charges won't exist. The free shipping promotion is a SCAM! Francisco
I've purchased a couple of items through their website. Once they arrived, an additional 60% was charged from FedEx. I wanted to return the items and receive a refund. However, I NEVER got an amswer from their customer service.
I've done my research and most of these expenses are related to FedEx protocols and documentations. Therefore, if they had used a different courier service, the additional charges won't exist.
The free shipping promotion is a SCAM!
Francisco
Tip for consumers:
Customer service created a CASE79514, but didn't reply my emails.
Products used:
Nothing
You can not speak to a human, I gave up holding after spending 10 minutes searching for a contact number, then 20 minutes holding. Companies like this should not get away with taking your money hassle free, then make it impossible to speak to anybody regarding your order. It tells you a lot about ASSOS'S company ethos or lack the lack of it! Unless you want to take the risk try and buy your item else where with companies that do have a decent customer service where you can speak to a human!
Gain trust and grow your business with customer reviews.
Shop the Road, Mountain Bike and Urban Cycling Apparel from ASSOS known by many as the cycling shorts company since 1976
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
